BAL · 4 months ago
Immigration Coordinator, Global
Richardson, Texas, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expBAL is a team dedicated to providing exceptional immigration services through collaboration and innovation. The Immigration Coordinator will assist with project management, research, reporting, and case management support for the Global immigration legal teams, ensuring high-quality service and adherence to policies and procedures.
ConsultingCustomer ServiceInformation TechnologyLaw EnforcementLegal
Responsibilities
Assist with and/or maintain Global general resources including Standard Operating Procedures, guides, templates, universal tools and information
Assist with delivering assigned Global training sessions
Assist with preparing internal reports
Provide assistance to Immigration teams for region-specific projects or requests including group projects, audits, bulk requests/edits, etc
Observe and work alongside junior staff to adhere to BAL policies, procedures, and protocols to ensure the program’s streamlined practices are observed
Assists in monitoring operations, work product, communications, and reporting to ensure quality standards are met per firm-wide expectations
Complete other related practice support duties as assigned
Assist with intake duties including initiation reviews, determining services and fees, completing assessments and assigning cases for team
Maintain an active caseload, continue to uphold a high-level of client service standards, and ensure all necessary information is accurate in Cobalt
Assist with Immigration teams on any casework support at manager’s discretion
Complete other related practice support duties as assigned
May support other Global staff or support other Global Immigration Teams at Manager’s discretion
Other duties as assigned by Manager
Qualification
Required
Proven ability to handle a high volume of cases
Ability to quickly absorb, learn and become skilled at a variety of legal work
Able and willing to share knowledge with others and effectively communicate policies/procedures/protocols to all
Excellent customer service skills
Strong interpersonal, organizational, analytical, problem-solving, and verbal and written communication skills
Ability to exercise tact and diplomacy in all dealings
Must be able to multi-task and able to function effectively in a fast-paced environment
Highly collaborative; must effectively participate in and facilitate a oneBAL team environment; professional, respectful attitude towards all coworkers
Must have excellent time management and prioritization skills
Must demonstrate strong organizational skills
Must have keen attention to detail, and produce error-free work
Must think and act independently with professionalism, discretion, and confidentiality
Must think and act in the best interest of the team, department, and firm
Ability to travel within a limited radius to client sites or consulates
Excellent English language skills, both verbal and written
Associate's degree or equivalent work experience required
0-1 years' experience in an office environment
Preferred
Bachelor's degree preferred
Corporate, Immigration, or relevant experience preferred
Benefits
Competitive pay
A discretionary annual bonus
Medical
Dental
Vision
Disability
Life insurance
Sick time
Unlimited vacation
401(k) with company match
Company
BAL
BAL is a corporate immigration law firm that delivers consulting services for organizations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeremy Fudge
CEO
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