AAA Western and Central New York · 4 months ago
Defensive Driving Instructor
Williamsville, New York, United States
Full-time
Hybrid
New Grad, Entry Level
$25/hr - $25/hrAAA Western and Central New York is committed to providing high quality automotive, travel, insurance and other relevant products and services. They are seeking a Defensive Driving Instructor to deliver a 6-hour Defensive Driving curriculum, provide member service, and ensure student understanding of traffic safety regulations.
Consumer Services
Responsibilities
Effectively utilize AAA systems, following established policies and guidelines
Understand and utilize established driving curriculum and training techniques
Keep informed of traffic safety and DMV regulations
Provide engaging and friendly member service
Deliver established 6-hour Defensive Driving curriculum to students
Give clear, thorough instructions to students to ensure understanding of curriculum
Give feedback to students on course progress
Provide teaching availability to admin staff
Communicate with admin staff regarding schedule changes for upcoming available classes
Understand AAA products and services to ensure quality customer service
Resolve customer concerns using problem solving skills
Demonstrate AAA Core Values in every customer interaction
Plan, prepare and teach established curriculum to students
Encourage student involvement during class time
Responsible for class administration, including the collection of required DMV forms, and distribution of course materials, completion certificates, and student sign-in sheets
Ensure that student course completion certificates are accurate and neat
Must be able to use PowerPoint when conducting the course
Qualification
Required
Ability obtain and maintain 40-hour certificate as required by NYS DMV
Must be able to pass a Club and DMV background check
General knowledge of existing AAA Driver Programs
Extensive knowledge of traffic safety/traffic laws
Ability to effectively teach curriculum and gain understanding from students
Strong verbal and writing skills required
Ability to effectively interact with members and customers
Available to conduct 2-4 classes per month, based upon department needs
Communicate availability for class assignments at least on a monthly basis
Must be able to sit for extended periods and have full range of motion allowing you to bend neck in downward position, bend and twist at the waist
Must be able to differentiate between colors
Must be able to lift, push, pull a maximum of 50 pounds (Tires, Batteries for Instruction)
Benefits
Medical, Dental, Life and AD&D Insurance
Flexible work schedules
Pre-Tax & Roth 401(k) plan with company match
Health Spending Accounts with company contribution & Flexible Spending Accounts
Company Paid Short-term & Long-term disability
Paid time off
Tuition reimbursement & company-paid training programs
FREE AAA membership & travel / product discounts
Paid Volunteer Time Off
Company
AAA Western and Central New York
We are an iconic American organization that’s been around since before you can remember.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Spada
President and CEO
Adam Winkworth, MBA, SHRM-CP, FPC
Senior Human Resources Business Partner
Company data provided by crunchbase