Supermicro · 3 days ago
Sr. Director, Sales Customer Success
San Jose, CA
Full-time
Onsite
Director/Executive
$236K/yr - $289K/yr
17+ years expSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for various sectors. The Sr. Director of Customer Success is responsible for driving new sales, developing market strategies, and building relationships with enterprise customers to ensure successful account management and revenue generation.
Artificial Intelligence (AI)Cloud ComputingCloud InfrastructureEmbedded SystemsManufacturingSoftware
Responsibilities
Provide ‘hands-on’ as needed while you build the team
Develop and execute effective strategies to win and maintain customer accounts
Identify, qualify, develop and close sales against quota in Enterprise accounts
Build and establish relationships with current and potential Enterprise customers, partners, system integrators, VARs, and OEM customers (as required)
Uncover opportunities for senior management to generate revenue from high-level executives
Assemble a pipeline of both short-term and long-term opportunities through target lists for Enterprise market
Travel to customer sites to present Supermicro’s products, solutions and services as well as to maintain account integrity
Supervise/Co-supervise varied levels of a Customer Success sales team, including directing work, providing training, development and managing performance-related issues
Qualification
Required
Bachelor's degree and MBA preferred
Minimum 17+ years' experience in a server & AI sales environment preferred
Results-oriented drive and a solid work ethic
Solid oral and written communication skills, executive presence, and judgment
Ability to prioritize and manage competing tasks in a fast-paced environment
Strong negotiation, presentation and closing skills
Must be willing to utilize self-admin skills as needed
Strong command of the English language; proficiency in 2nd language is a plus
Based in San Jose, California
Ability to travel up to 35% of the time or as needed
Benefits
Comprehensive benefits package
Participation in bonus and equity award programs
Company
Supermicro
Supermicro is a global leader in high-performance, high-efficiency server technology and innovation.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$6.5B2026-01-06Post Ipo Debt· $2B
2025-06-24Post Ipo Debt· $2.3B
2025-02-11Post Ipo Debt· $700M
Leadership Team
M
Matt Thauberger
Vice President of Strategy and Business Development
Somik Behera
General Manager, Software & AI Products
Recent News
2026-01-23
2026-01-20
Company data provided by crunchbase