Sr. Director of Customer Success, Sales (26829) jobs in United States
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Supermicro · 3 days ago

Sr. Director of Customer Success, Sales (26829)

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions. The Sr. Director of Customer Success within the Sales organization is responsible for driving new sales and assisting with market strategies, building plans and programs to drive business in new markets and customer segments.

Artificial Intelligence (AI)Cloud ComputingCloud InfrastructureEmbedded SystemsManufacturingSoftware

Responsibilities

Provide ‘hands-on’ as needed while you build the team
Develop and execute effective strategies to win and maintain customer accounts
Identify, qualify, develop and close sales against quota in Enterprise accounts
Build and establish relationships with current and potential Enterprise customers, partners, system integrators, VARs, and OEM customers (as required)
Uncover opportunities for senior management to generate revenue from high-level executives
Assemble a pipeline of both short-term and long-term opportunities through target lists for Enterprise market
Travel to customer sites to present Supermicro’s products, solutions and services as well as to maintain account integrity
Supervise/Co-supervise varied levels of a Customer Success sales team, including directing work, providing training, development and managing performance-related issues

Qualification

Sales leadershipAI domain experienceServer hardware experienceClosing skillsNegotiation skillsPresentation skillsSelf-administrationExecutive presenceJudgmentTask managementSecond language proficiencyEnglish proficiencyOral communicationWritten communication

Required

Bachelor's degree
Results-oriented drive and a solid work ethic
Solid oral and written communication skills, executive presence, and judgment
Ability to prioritize and manage competing tasks in a fast-paced environment
Strong negotiation, presentation and closing skills
Must be willing to utilize self-admin skills as needed
Strong command of the English language
Based in San Jose, California
Ability to travel up to 35% of the time or as needed

Preferred

MBA preferred
Minimum 17+ years' experience in a server & AI sales environment preferred
Proficiency in 2nd language is a plus

Benefits

Comprehensive benefits package
Participation in bonus and equity award programs

Company

Supermicro

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Supermicro is a global leader in high-performance, high-efficiency server technology and innovation.

Funding

Current Stage
Public Company
Total Funding
$4.5B
2025-06-24Post Ipo Debt· $2.3B
2025-02-11Post Ipo Debt· $700M
2024-02-23Post Ipo Debt· $1.5B

Leadership Team

M
Matt Thauberger
Senior Vice President Strategy Business Development
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Somik Behera
General Manager, Cloud, Cluster Mgmt, Datacenter & AI Software Products
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Company data provided by crunchbase