Follett ยท 4 months ago
Event Customer Service Team Member (Part-Time)
Follett is a retail company seeking part-time Event Customer Service Team Members to enhance the shopping experience for fans during events and in stores. The role involves customer interaction, merchandising, and maintaining retail locations, requiring a passion for retail and excellent customer service skills.
EducationLanguage LearningTraining
Responsibilities
Meet, greet, and interact with customers to meet their needs
Stock, price, and organize merchandise
Assist with the gameday set-up and merchandising of all retail locations
Demonstrate excellent product knowledge
Be a champion at suggestive selling
Conduct transactions through the Point-of-Sale system according to guidelines
Organize, maintain, and clean retail locations during downtime
Other duties as assigned
Qualification
Required
Passionate team members available to work in stores, at games, and at other sporting events
Responsible for providing the ultimate shopping experience to fans during events and in stores
Meet, greet, and interact with customers to meet their needs
Stock, price, and organize merchandise
Assist with the gameday set-up and merchandising of all retail locations
Demonstrate excellent product knowledge
Be a champion at suggestive selling
Conduct transactions through the Point-of-Sale system according to guidelines
Organize, maintain, and clean retail locations during downtime
Professional in appearance and conduct
Friendly & outgoing
Customer service-oriented and like to help others
Comfortable multi-tasking and adapting easily to change
Someone who likes to have fun at work and work with a team
Be willing to work extended hours on event days, including weekends
Reliable with regular attendance
Adept at basic computer and math skills
Company
Follett
For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate.
Funding
Current Stage
Late StageRecent News
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