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Nudura Insulated Concrete Forms · 3 months ago

Field Sales Support Specialist

St Louis, MO

Full-time

Onsite

Entry, Mid Level

$70K/yr - $90K/yr

2+ years exp

Nudura Insulated Concrete Forms is part of Tremco Construction Products Group, a company dedicated to building a sustainable future with a variety of construction solutions. They are seeking a Field Sales Support Specialist to work closely with the Commercial Roofing Sales Representative, focusing on increasing sales activity, maintaining accounts, and providing technical expertise in the roofing industry.

Building MaterialConstructionManufacturing

Responsibilities

Maintains accounts through prospecting, closing, and providing solid market presence including serving customers

Preparing and/or distributing marketing materials

Inspection and evaluation of the property

Preparing roof drawings and sketches

Preparing scope of work documents

Preparing proposals

Attending sales calls

Pricing patch and repair jobs

Providing technical expertise

Attending meetings with the architect, contractor and/or owner

Identifying, analyzing, resolving problems

Preparing reports to owners regarding the condition of roofs

Project site visits to monitor installation of Tremco roofing products

Identification of any aspect of installation that does not comply with specifications

Review and resolve concerns of architects, contractors and owners regarding Tremco’s installation instructions

Coordinating visits with contractors

Preparing reports on progress and problems for the Sales Representative

QA/ QA+ inspections

Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only)

Identifying and troubleshooting problems arising during installation and the lifecycle of the roof

May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor

May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks

Conducting diagnostic infra-red scans of roofs

Taking photographs

Preparing CADD drawings

Delivering or picking up samples, documents or small products from/to architects, owners and contractors

Qualification

Roofing standardsSales experienceTechnical expertiseMS WordMS ExcelCADD familiarityAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills

Required

Associates degree or equivalent from two-year college or technical school; or combination of education and experience

Minimum of two to three years of related hands-on experience and/or training in a similar role

Prior sales and/or customer related experience in roofing industry required

Thorough understanding and application of roofing and waterproofing contracting standards

Experience with MS Word, Excel and familiarity with CADD

Excellent written and verbal communication skills

Excellent interpersonal and organizational skills

Ability to build relationships and deliver exceptional customer service

Good analytical, troubleshooting, and problem-solving skills

Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations

Ability to draft reports, business correspondence and similar documents

Ability to effectively present information and respond to questions from customers, contractors, and architects

Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative

Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume