Guest Service Agent jobs in United States
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Peachtree Group · 4 months ago

Guest Service Agent

Peachtree Group is a hospitality company that specializes in guest services, and they are seeking a Guest Service Agent. The role involves processing check-ins and check-outs, securing payments, assisting guests with reservations, and ensuring high standards of guest satisfaction.

Commercial LendingCommercial Real EstateHospitalityReal EstateReal Estate Investment

Responsibilities

Processing check-ins/outs
Securing payment
Verifying and adjusting billing
Assisting guests with reservations and requests
Anticipating guest needs
Exceeding expectations
Implementing creative solutions to provide exceptional service
Complying with brand standards

Qualification

Customer serviceCommunication skillsProblem-solvingAttention to detailTeamwork

Required

Responsible for processing check-ins/outs
Securing payment
Verifying and adjusting billing
Assisting guests with reservations and requests
Providing friendly, professional, and timely service
Following high standards of quality to ensure guest satisfaction
Anticipating guest needs
Exceeding expectations
Implementing creative solutions to provide exceptional service
Complying with brand standards

Benefits

Medical
Dental
Vision
Disability
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program
Fund

Company

Peachtree Group

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Peachtree Group is a hospitality investment and management company specializing in branded, limited-service, and extended-stay hotels.

Funding

Current Stage
Late Stage
Total Funding
$150M
2024-01-29Debt Financing· $150M

Leadership Team

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Greg Friedman
Co-Founder, Managing Principal, and Chief Executive Officer
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Mitul Patel
Managing Principal
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Company data provided by crunchbase