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Brotherhood Mutual Insurance Company · 3 months ago

Senior Commercial Property Field Adjuster - Georgia

Atlanta, Georgia, United States

Full-time

Onsite

Senior Level

5+ years exp

Brotherhood Mutual Insurance Company is focused on serving the church and related ministries market, and they are seeking a Senior Commercial Property Field Adjuster. This role is responsible for conducting field investigations, analyzing, and resolving property claims in line with the Claims Department standards and objectives.

AppsInsuranceLegal

Culture & Values

Responsibilities

Identify and investigate coverage, damage, and reserve adequacy on assigned claims

Apply statutes, common law, and other applicable legal and regulatory concepts for the effective, efficient and equitable resolution of assigned property claims

Conduct prompt, thorough, and fair on-site investigations by visiting and inspecting property. Assess, evaluate, and estimate damages and determine appropriate policy coverage

Communicate with policyholders, agents, public adjusters, attorneys, contractors and other persons as needed and direct appraisers and other support service providers to ensure effective, efficient, and equitable claims resolution

Acquire, record and maintain all essential file documentation in accordance with established guidelines

Provide timely status reports regarding assigned claims to home office adjusters, management, and others

Identify and pursue appropriate cost containment, loss mitigation and subrogation recovery opportunities

Negotiate and resolve claims (which could include but not be limited to claims involving substantial or unusual damage issues, need for expert analysis or that require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner

Conduct on-site risk control evaluations of existing and prospective policyholders to determine account attitude toward controlling losses

Travel as needed to attend training programs, mediations/other legal proceedings, meet with the policyholders governing board, or to conduct investigation relating to claims resolution

Further the attainment of overall Claim Department objectives by assisting other claims personnel as needed

Participate as needed in the orientation or training of new Claims Department property personnel

Communicate with public adjusters and attorneys to ensure effective, efficient, and equitable claims resolution

Complete other projects as assigned

Qualification

Property claims experienceConstruction knowledgeNegotiation skillsCPCU certificationClaims software proficiencyCommunication skillsOrganizational skillsInterpersonal skillsDecision-making skills

Required

Must be able to effectively communicate with others (both oral and written)

Must be able to understand basic construction concepts and have a general understanding of construction materials and repair practices, methods, and techniques

Must be able to make independent decisions

Must have strong organizational and interpersonal skills

Must have strong negotiation skills and utilize them in the resolution of property claims

Must have a thorough understanding of construction, property coverage issues, and building trade practices related to property claims

Must be able to efficiently operate a personal computer using claims, business, and estimating software

Must be able to make physical inspections of property loss sites. Must be able to carry and climb a ladder, balance at various heights, stoop, bend and/or crawl to inspect property

Must be able to verify whether coverage applies through an insurance policy, inspect property damage to determine extent of damages, and evaluate damages to ascertain compensation amounts

Possess an active valid drivers' license, good driving record, good driving skills, and ability to travel long distances

Effectively interface with external contacts, Brotherhood employees, managers, and department staff members

Bachelor's degree or CPCU required

Must be able to take and pass mandatory adjuster licensing requirements

Must have five years or more of property claim technical experience