Utah Community Credit Union (UCCU) · 4 months ago
Mortgage Branch Manager I (temporarily remote) transitioning to on-site
Cedar City, Utah, United States
Full-time
Onsite
Mid, Senior Level
3+ years expUtah Community Credit Union (UCCU) is seeking a Mortgage Branch Manager I to oversee the operational efforts of the branch and ensure compliance with established policies and procedures. The role involves managing mortgage loan requests, directing branch staff, and maintaining effective business relations with members and trade professionals.
BankingFinancial ServicesNon Profit
Responsibilities
Assumes responsibility for the effective and professional completion of assigned mortgage loan functions
Interviews, takes applications, and processes preliminary documentation on mortgage loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members
Analyzes and evaluates loan requests and prepares written submission for consideration by the Mortgage Loan Committee. Identifies problems or potential problems with credit information and coordinates with the necessary party to resolve the problems
Assists in review of mortgage loan processing and closing
Conducts mortgage application reviews as assigned
Follows-up on all matured loans
Completes lending functions in accordance with established Credit Union policies and legal requirements
Assumes responsibility for the effective and efficient performance of branch operations
Ensures all responsibilities are conducted in accordance with Credit Union policies
Supervises and coaches the Operations Manager to ensure efficient branch processes
Manages branch expenses. Pursues cost-saving measures
Continually seeks to improve Branch Operations and productivity to meet established goals
Ensures Branch security
Oversees all branch lending delegating most consumer lending to the Operations Manager
Effectively manages the Operations Manager and through that position, the branch staff, ensuring optimal branch performance
Provides leadership in overseeing effective goal setting and achievement of branch objectives
Ensures high quality operational functions and efficiencies are maintained
Conducts regular meetings with branch leadership team to coordinate effective branch operational efforts
Ensures that personnel are effective and optimally used. Directs the determination of appropriate staffing levels for proper utilization of human resources
Assumes responsibility for related duties as required or assigned
Cross-sells Credit Union services
Stays informed regarding changes in lending standards and related legal requirements
Oversees individual accountability for the branch and assists Operations Manager as needed in resolving problems
Oversees periodic audits and maintain quality of work of branch personnel
Assumes responsibility for establishing and maintaining effective and professional business relations with members, trade professionals and Branch relations
Answers questions and resolves requests
Keeps borrowers informed of Credit Union loan policies and services
Continually seeks ways to improve branch operations, productivity and to meet established goals
Maintains and projects the Credit Union's professional reputation
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management
Coordinates functions with related departments and branches and provides support as needed
Assists Mortgage department personnel and provides support as needed
Keeps management informed of area activities and of any significant problems
Attends and participates in meetings and committees as required. Serves as a member of the Mortgage Loan Committee
Completes required reports and records
Works a regular and predictable schedule
Must be sufficiently fluent in English to process work and business transactions
Qualification
Required
Bachelor's degree in business or a related field, or an equivalent combination of training and work experience
Knowledge of Credit Union lending and collections programs, branch policies, and procedures
Familiarity with all Credit Union products, property management and maintenance procedures
Understanding of financial analysis and determination of credit worthiness
Understanding of leadership functions and appropriate task delegation
Three to five years of lending and management experience
Excellent communication and public relations skills
Strong analytical abilities
Strong interpersonal, leadership, and supervisory skills
Solid interviewing skills
Able to use financial calculator and related computer applications and business machines
Ability to maintain an effective and efficient work flow
Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions
Able to interpret a variety of technical instructions and can deal with multiple variables
Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage
Able to perform algebra
Ability to read digital and physical periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias
Ability to prepare business emails, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style
Ability to conduct training, communicate at panel discussions and make professional presentations
Preferred
Mortgage Lending experience preferred
Real estate and origination background preferred
Company
Utah Community Credit Union (UCCU)
Utah Community Credit Union (UCCU) is an organization rooted in the credit union philosophy of "people helping people" and built on traditional values of commitment to outstanding service, respect for others, and fiscal responsibility.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bret VanAusdal
President/CEO
Ratna L.
SVP/CFO
Recent News
2025-05-06
2025-03-03
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