Higginbotham ยท 5 months ago
Cloud Communications - Network Engineer
Higginbotham is a company seeking a Network Engineer to ensure the stability and integrity of in-house voice, data, video, and wireless network services. The role involves planning, designing, and developing LANs and WANs, as well as monitoring and optimizing network performance.
Insurance
Responsibilities
Collaborate with executive management and department leaders to assess near- and long-term network capacity needs
Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
Oversee new and existing equipment, hardware, and software upgrades
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services
Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
Monitor network performance and troubleshoot problem areas as needed
Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances
Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information
Monitor and test network performance and provide network performance statistics and reports
Participate in managing all network security solutions
Perform server and security audits, and system backups and recovery
Manage and/or provide guidance to junior members of the team
Qualification
Required
College degree in Computer Science or Electrical Engineering and/or minimum of 7 years equivalent work experience
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation
Proven experience with network capacity planning, network security principles, and general network management best practices
Strong, hands-on technical knowledge of network and PC operating systems
Excellent knowledge of telephony systems
Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, LAN, WAN, DHCP, BCP, RADIUS, VPN, DNS, NAT, 802.11x, etc
Excellent hardware troubleshooting experience
Extensive application support experience
Competence with testing tools and procedures for voice and data circuits
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Able to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Ability and desire to collaborate with people
Strong organization and time management skills, with attention to detail
Computer skills including agency management system and Windows Office products
Team player with a collaborative attitude
Respectful work style towards both internal and external stakeholders
Highly motivated, self-starter who works independently to accomplish established agency goals
Exceptional verbal and written communication skills
Accountable for actions and delivers on commitments
Commitment to continuous learning
On-call availability 24/7. Typical on-call afterhours are low or scheduled
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects, such as computers and peripherals
Personal vehicle necessary for local travel
Have the ability to travel to other locations within the U.S.A
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Preferred
Certifications in network related field preferred
Company
Higginbotham
Higginbotham is a provider of insurance brokerage services to businesses and individuals.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-16
2025-12-10
2025-10-09
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