Acrisure · 4 days ago
Senior Account Manager
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services. The Senior Account Manager is responsible for supporting brokers in their efforts to market and renew their current and prospective clients, managing a discrete book of business, and collaborating with broker partners to address client needs.
Financial ServicesInsuranceInsurTech
Responsibilities
Serve as the primary point of contact for a portfolio of health insurance clients, providing ongoing support and guidance throughout the policy lifecycle
Build and maintain strong relationships with clients, understanding their needs and recommending tailored solutions that fit their health insurance goals
Ensure all client compliance requirements are met
Collaborate with broker partners and clients to assess their insurance coverage needs, recommend appropriate plans, and ensure they understand their benefits and options
Assist clients with enrollment, policy changes, and renewals, ensuring smooth transitions and continuous coverage
Manage claims processes, working with clients and insurance carriers to ensure claims are processed accurately and promptly
Resolve client inquiries, concerns, and issues related to their health insurance coverage, acting as an advocate to ensure satisfactory outcomes
Monitor account performance, identify opportunities to optimize coverage, and proactively suggest ways to improve clients’ health insurance experience
Stay informed on industry trends, regulations, and changes to health insurance laws and policies to provide accurate and up-to-date information to clients
Prepare and present regular reports on client accounts, coverage changes, renewals, and other relevant metrics
Work closely with the sales, marketing, and underwriting teams to deliver comprehensive solutions and ensure client satisfaction
Track and follow up on any outstanding client tasks, ensuring that deadlines are met, and all requirements are addressed
Provide clients with educational materials and resources to help them make informed decisions about their health insurance plans
Qualification
Required
Understanding of regulatory environment and compliance requirements for clients
Proven ability to think strategically and act tactically
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving/problem resolution skills
Projects confidence and enthusiasm about the company
Strong leadership and relationship management skills
Demonstrates collaborative teamwork
Ability to adapt
Bachelor's degree or equivalent work experience
5-10 years of related industry experience
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-08
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