Key Holder - Hamilton Place Mall jobs in United States
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Adore Me · 3 months ago

Key Holder - Hamilton Place Mall

Adore Me, a subsidiary of Victoria’s Secret & Co., is seeking a Key Holder for their Hamilton Place Mall location. The role focuses on delivering exceptional customer experiences, supporting team leadership, and ensuring operational excellence on the sales floor.

ApparelE-CommerceFashionLingerieWomen's

Responsibilities

Act as the floor ensuring goals are met and the team is focused
Deliver an exceptional customer experience through active selling, styling, and service
Support bra fittings and confidently recommend products to meet customer needs
Guide and coach associates in real time to improve selling behaviors and conversion
Foster an inclusive environment where every customer feels seen, supported, and celebrated
Open and close the store as needed, following all procedures and checklists Support new hire onboarding and ongoing associate development
Help create a positive, team-driven work environment through clear communication and feedback
Reinforce daily selling goals and contribute to team motivation
Ensure the sales floor is well-organized, visually compelling, and fully stocked
Maintain merchandising standards and execute product moves, launches, and markdowns
Process shipments, transfers, and stockroom organization as needed
Uphold loss prevention, safety, and operational procedures at all times

Qualification

Retail experienceCustomer serviceTeam leadershipTech-savvyCommunication skills

Required

1+ year of retail experience, preferably in fashion, beauty, or lifestyle
Strong communication skills and a passion for customer service
A natural leader who thrives in a team setting and takes initiative
Reliable, accountable, and confident in managing responsibilities
Flexible availability including nights, weekends, and holidays
Tech-savvy: comfortable using mobile POS, sales tools, and scheduling platforms
Ability to lift and carry up to 40 lbs
Frequent bending, standing, walking, and movement throughout the sales floor

Benefits

Monthly bonus program based on store performance
Career growth opportunities within Adore Me and the broader VS&Co. network
Structured onboarding and leadership training programs
A diverse, inclusive, and supportive team culture
Eligibility for benefits including medical, dental, vision, 401(k), and more

Company

Adore Me

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Adore Me is a women's lingerie and apparel brand.

Funding

Current Stage
Late Stage
Total Funding
$57.76M
Key Investors
BlisceUpfront VenturesSOSV
2022-11-01Acquired
2022-03-14Series Unknown· $43.26M
2018-04-24Series Unknown

Leadership Team

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Gary Bravard
Co-Founder & Chief Business Officer
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Company data provided by crunchbase