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Highgate · 3 months ago

Group Sales Manager

Dallas, TX

Full-time

Onsite

Mid Level

Highgate is a premier real estate investment and hospitality management company recognized for its innovation in the industry. The Group Sales Manager is responsible for soliciting accounts, prospecting, and closing deals to positively impact hotel revenues while managing the sales department within budget.

Hospitality

Responsibilities

Meet or exceed set goals

Operate the Sales Department within established sales expense budget

Initiate and follow up on leads

Maintain and participate in an active sales solicitation program

Monitor production of all top accounts and evaluate trends within your market

Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program

Meet or exceed sales solicitation call goals as assigned by the Director of Sales

Invite clients to the hotel for entertainment, lunches, tours and site inspections

Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc

Assist in the preparation of required reports in a timely manner

Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)

Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property

Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts

Meet and greet onsite contacts

Abide by Prime Selling Time (PST)

Develop networking opportunities through active participation in community and professional associations, activities and events

Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up

Entertain clients

Handle inquiries as part of Inquiry Day Program

Qualification

Sales ManagementHospitality ExperienceWindows ProficiencySpreadsheet SkillsMultitaskingCustomer ServiceCommunication Skills

Required

High School diploma or equivalent required

Must be skilled in Windows, Company approved spreadsheets and word processing

Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests

Must be able to multitask and prioritize departmental functions to meet deadlines

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

Attend all hotel required meetings and trainings

Perform other duties as requested by management