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MillenniumSoft Inc · 3 months ago

Sr. HR Coordinator - Urgent Need (Onsite)

Tempe, AZ

Full-time

Onsite

Senior Level

MillenniumSoft Inc is a company specializing in human resources solutions, and they are seeking a Sr. HR Coordinator to join their Peripheral Intervention HR team. The role involves supporting onboarding processes, HR policies, and administrative duties while acting as a liaison between the Sales organization and the Associate Service Center.

Staffing & Recruiting

No H1B

Responsibilities

Receives and responds to inbound inquiries and communications from client associates regarding matters in the PI Sales organization and helps process routing activities in the human capital management system to ensure efficient and effective delivery of services supporting the Americas

Act as a liaison between the Sales organization and the Associate Service Center (ASC) to provide support with interactions from associates via both phone and email to include general inquiries, feedback or notification of incidents and knowledge base to provide appropriate responses

Uses computerized system for tracking, information gathering, and/or troubleshooting

Responds to inquiries and resolve problems of basic to moderate complexity

Documents issues and identify appropriate actions to resolve inquiries regarding processes managed by the Americas ASC

Actively redirect employees to self-service options as appropriate, teaching them how to be self-sufficient in use of direct access tools and the knowledge management portal

Performs proactive outbound follow-up communications, as necessary

Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems

Build customer relationships throughout the operations supported by the Americas ASC

Must be available to work onsite between 8:00 am - 5:00 pm, M-T. Friday is an optional remote arrangement

Proficient with Microsoft Office Suite (Word and Excel)

Experience using a case management system, knowledge portal and navigating a Human Resource Information System (HRIS) / ERP software systems such as Taleo, Workday or SAP

Ability to resolve routine problems and questions independently

Ability to pay close attention to details and use time effectively

Excellent oral and written communication skills with the ability to independently compose routine written communications

Ability to work in a fast-paced team environment and possess quick learning skills. Multi-tasking capabilities to manage several caseloads

This role may require occasional overtime on an as needed basis

Coordinate and facilitate new hire onboarding process for the Sales organization

Ensure electronic completion of new associate paperwork in Workday and ADP

Support and participate in strategic HR projects (i.e., report/spreadsheet creation, attraction activities, retention initiatives)

Maintain physical and digital employment files

Assist Sr. HR Manager with reports, HR projects (i.e. create retention reports weekly/monthly, miscellaneous HR reports for Leadership Team members daily/weekly/monthly)

Qualification

WorkdayHRIS/ERP systemsMicrosoft Office SuiteTalent acquisitionMulti-taskingCommunicationAttention to detail

Required