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Seminole Brighton Bay Hotel & Casino · 3 months ago

HOTEL OPS INTERNSHIP - ON CALL

US-FL-Hollywood

Internship

Onsite

Intern

Seminole Hard Rock Hotel & Casino Hollywood is a flagship casino resort owned by the Seminole Tribe of Florida. They are seeking an intern under the direction of the Director of Hotel Operations to assist with various tasks that enhance the learning experience and provide professional results while ensuring exceptional guest service.

Gambling & Casinos

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

Complete tasks and responsibilities that benefit the organization and its guests

Communicate questions, observations, needs, etc. as appropriate with the “site supervisor” and/or other Company professionals to enhance the learning experience and produce professional results

Complete the agreed upon “contract hours” required by school's internship program

Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

Ensure prompt and discrete notification to management and/or the Hotline of any observation of illegal acts or internal ethics violations

Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations

Demonstrate exceptional internal and external guest service skills

Stamina

High ethics

Professional composure no matter what!

Ability to “love all, serve all” with enthusiasm

Perform other duties as assigned

Qualification

Exceptional guest serviceHigh ethicsProfessional composureStaminaEffective communication in English

Required

Must be a current student at an affiliated school and be eligible for the school's internship program

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

Complete tasks and responsibilities that benefit the organization and its guests

Communicate questions, observations, needs, etc. as appropriate with the 'site supervisor' and/or other Company professionals to enhance the learning experience and produce professional results

Complete the agreed upon 'contract hours' required by school's internship program

Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Ensure prompt and discrete notification to management and/or the Hotline of any observation of illegal acts or internal ethics violations

Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations

Demonstrate exceptional internal and external guest service skills

Stamina

High ethics

Professional composure no matter what!

Ability to 'love all, serve all' with enthusiasm

Perform other duties as assigned

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell

The employee must frequently lift and/or move up to 50 pounds

Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities