Capgemini · 3 months ago
Senior Developer Verint AI & Social Engineering
Charlotte, NC
Full-time
Hybrid
Senior LevelCapgemini is a global leader in technology-driven business transformation, and they are seeking an experienced Verint AI Software Engineer to enhance customer experience for a major U.S. insurance carrier. The role involves designing, developing, and optimizing AI-driven solutions using Verint technology, while collaborating with cross-functional teams to address complex business challenges.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics
Collaborate with business stakeholders to understand requirements and translate them into scalable technical specifications
Analyze structured and unstructured data to develop AI algorithms that support intelligent decision-making and customer interaction
Integrate Verint AI solutions with enterprise platforms such as CISCO telephony, Google Cloud services, and NICE workforce management systems
Debug and improve existing Verint implementations for performance, scalability, and user experience
Stay current with trends in AI, voice engineering, and social engineering to recommend innovative approaches and technologies
Provide technical guidance and mentorship to junior developers, fostering a collaborative and growth-oriented environment
Document technical specifications, architecture designs, and system integration processes
Qualification
Required
Proven experience in software development with a strong focus on AI technologies and methodologies
Direct experience with Verint solutions and platforms
Demonstrated experience with Verint AI
Deep familiarity with voice engineering technology ecosystems that include Verint, Google, CISCO, NICE and other similar technologies
Strong programming skills in languages such as Python, Java, or C#
Solid understanding of social engineering techniques and digital behavior analysis
Ability to work effectively in a collaborative team environment
Excellent problem-solving and analytical skills
Effective communication skills, both verbal and written
A degree in Computer Science, Software Engineering, or a related field
Benefits
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Retirement Benefits
Paid Time Off
Training & Development
Performance Bonus
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
Founded in 1967
10001+ employees
H1B Sponsorship
Capgemini has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
Leadership Team
Aiman Ezzat
CEO, Capgemini Group
Anirban Bose
CEO of Americas Strategic Business Unit
Recent News
2026-01-08
2026-01-06
2026-01-05
Company data provided by crunchbase