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Acentra Health · 1 month ago

Senior Program Director (Quality and Assessments)

Albany, NY

Full-time

Hybrid

Lead/Staff, Director/Executive

$0/yr - $174K/yr

5+ years exp

Acentra Health is dedicated to empowering better health outcomes through innovative health solutions. The Senior Program Director will lead the organization’s growth by managing relationships with state Medicaid leadership and overseeing large contracts to ensure operational and financial goals are met.

Health Care

H1B Sponsor Likely

Responsibilities

Provide leadership, expertise, collaboration with state Medicaid leadership, and project management for a large independent assessment contract including the management of several hundred staff

Work with State Medicaid client to provide clear and consistent updates, identify program changes, navigate various situations, negotiate change requests, and anticipate state needs due to a changing healthcare environment

Provide clear, direct communication to operational directors and other staff to ensure consistent understanding of business opportunities, resource needs and profitability goals

Work across Acentra Health to represent contract and advocate for contract needs including updates to senior management, advocating for technology enhancements, working with HR on resource needs

Advise Acentra Health leadership on environmental challenges and opportunities as well as creation of engagement opportunities for leadership with stakeholders

Represent Acentra Health at meetings with stakeholders and potential partners (e.g. Health Departments, medical societies)

Establish productivity expectations to ensure assigned programs achieve financial and contract targets. Identify opportunities for further operational effectiveness through process improvement, re-design, automation, etc

Ensure headcount is scaled appropriately for the work, considering attrition rates and additional volume, while meeting workload and financial targets

Create and implement effective retention plans in conjunction with Human Resources. Hold sub-vendors accountable for providing quality resources

Comply with contractual requirements within the operation by monitoring critical indicators, deliverables, and budgets. Continually evaluate priorities to determine if they are consistent with customer(s) objectives

Research and interpret appropriate legislation, policy, and regulations to proactively identify changes that will impact the work and plan for solutions

Serve as Subject Matter Expert (SME) within and outside of Acentra Health including representing Acentra Health at industry meetings and state events

Drive and support a “one-company” orientation collaborating with partners across the entire organization, e.g., operations, human resources, IT, business development, data warehouse, contract compliance, etc. Perform cross-regional activities that enhance operating efficiencies

Operate in a highly matrixed environment, which includes working with all business units

Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

Qualification

Program managementMedicaid experienceStakeholder engagementHealthcare administrationAnalytical skillsLeadership skillsPublic healthSocial workContract administrationBusiness development

Required

Bachelor's degree in health care administration, public health, nursing, health information administration, social work, or related field required

Requires a minimum of 5+ years of experience in program management leading large teams for government sector health care entity

Experience with Medicaid, state government agencies, and contract administration functions

Experience working with vulnerable populations; long-term services and supports; home and community based services experience preferred

Requires work experience in a complex, competitive environment with diverse racial, ethnic, and socio-economic factors

This is a hybrid role that requires that the candidate work onsite at our Albany, NY as needed

Preferred

Masters Degree strongly preferred

Experience and knowledge of the New York Medicaid program and healthcare environment

Experience with independent assessment program development and implementation

Experience effectively engaging and influencing stakeholders across government entities, providers, and associations, preferably New York experience

Prior experience with business development, strategic planning, and tactical implementation of state Medicaid contracts

Understanding of operations related to large volumes of medical eligibility and healthcare assessments and reassessments

Advanced problem solving and analytical skills

Leadership skills and ability to influence beyond this role; display a strong ability to build credibility and maintain a high profile with NY Medicaid leadership and across Acentra Health

Possess the ability to assess people and situations, while demonstrating a natural style to teach and mentor others

Benefits

Comprehensive health plans

Paid time off

Retirement savings

Corporate wellness

Educational assistance

Corporate discounts

And more

Company

Acentra Health

Acentra Health is a provider of clinical services and technological solutions to government healthcare organizations.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://acentra.com/

H1B Sponsorship

Acentra Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (49)

2024 (49)

2023 (16)