Navan · 2 weeks ago
Integrations Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
2+ years expNavan is seeking an Integrations Manager to enhance their integration processes and ensure customers gain maximum value from their platform. The role involves guiding customers through the integration journey, collaborating with internal teams, and improving documentation and training related to integrations.
Business TravelFinancial ServicesPaymentsSoftware
Responsibilities
Apply your technical and troubleshooting skills to customer engagements, including new implementations, recent launches, and ongoing support for live customers
Own setup steps, ensuring successful and timely completion of integrations
Investigate integration issues by using logs, and explain root causes to customers and internal stakeholders in clear, easy-to-understand language
Partner closely with Account Managers (AMs) to answer integration questions
Collaborate with Product and Engineering teams by raising detailed Jira tickets, providing feedback on enhancements, and helping resolve escalated issues
Write, edit, and maintain technical documentation to improve customer and internal self-service, with a focus on HRIS, SSO, reporting APIs, and Calendar integrations
Lead and participate in internal office hours and training sessions to upskill Account Managers and expand integration knowledge across the company
Champion the self-service vision by identifying common customer pain points, patterns, and opportunities for automation or simplified processes
Stay current with ERP platforms (e.g., SAP, NetSuite, Microsoft Dynamics, Oracle, Infor) and integration best practices
Qualification
Required
Minimum 2 years in an integration role at a SaaS company
Familiarity with how Sales, Product, and Engineering functions interact in a software organization
2 years in a customer facing role assisting with ERP ingestions and understandings
Experience with ERP systems and understanding of how data is ingested into them
Direct experience integrating with major ERP systems (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics)
Basic understanding of APIs, SFTP, and data mapping concepts
Detail-oriented, with an eagerness to expand technical skills
Growth-oriented, open to learning and training
Strong analytical and troubleshooting skills
Able to think in terms of technical processes and debug integration issues
Clear and effective written and verbal communication
Ability to explain technical concepts in audience-appropriate terms
Preferred
Experience with expense management software, payments platforms, or ERP systems
Basic SQL knowledge (e.g., performing joins between tables)
Python or similar coding language experience
Company
Navan
Navan provides travel, expense, and corporate card management to automate manual processes and drive spend visibility.
1001-5000 employees
H1B Sponsorship
Navan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (22)
2023 (38)
Funding
Current Stage
Public CompanyTotal Funding
$2.25BKey Investors
Goldman Sachs Bank USACoatueGreenoaks
2025-10-30IPO
2025-04-07Convertible Note
2022-12-08Debt Financing· $400M
Leadership Team
Ariel Cohen
CEO and Co-Founder
Carlos Avelar
Account Executive
Recent News
2026-01-08
2026-01-07
PhocusWire
2026-01-03
Company data provided by crunchbase