Liberty Hardware · 2 hours ago
Director of Operations
Winston-Salem, NC
Full-time
Onsite
Director/Executive
$140K/yr - $170K/yr
10+ years expLiberty Hardware is seeking a Director of Operations for their North Carolina Distribution Center, responsible for providing strategic and operational leadership. The role involves driving performance across service, cost, quality, and efficiency, while leading a multi-shift team to achieve business objectives.
Consumer GoodsHardwareHome DecorManufacturing
Responsibilities
Own the operational and strategic direction of the Distribution Center to deliver measurable business results and margin expansion
Leverage the Warehouse Management System and MOS tools to reduce costs, improve processes, and ensure high service levels for Liberty customers
Establish and oversee operational policies and procedures to ensure the timely, accurate, and compliant movement of inventory across Liberty and 3PL operations
Partner with Inventory Control to maintain Masco corporate cycle count certification and deliver world-class inventory accuracy
Ensure all operations meet customer compliance requirements; serve as the executive contact for customer visits and resolution of operational issues
Develop both short- and long-term strategic plans that support current business and enable future growth, including capital planning, technology adoption, and 3PL alignment
Develop and manage the operating budget for the NC Distribution Center, ensuring financial performance and value delivery
Partner cross-functionally with Sales, Customer Service, IT, Finance, and HR to drive improvements in workflow, service, and employee experience
Maintain consistent performance standards across all shifts, ensuring cost control, waste reduction, quality, and on-time delivery
Utilize demand forecasts and labor analytics to ensure workforce optimization across 3 shifts
Establish a culture of accountability and continuous improvement, embedding MOS principles, daily management, and best-practice sharing across the site
Build, coach, and develop a strong leadership team capable of executing strategy, engaging employees, and delivering best-in-class operational outcomes
Act as a role model of Liberty’s values
Qualification
Required
Bachelor's degree in business, operations, supply chain, or related field; or equivalent combination of education and experience
Minimum 10 years of progressive distribution, logistics, or operations leadership experience, including at least 5 years in a management role
Proven track record of leading large-scale, multi-shift operations with both salaried and hourly workforces
Strong experience with warehouse management systems (JDE and Blue Yonder preferred)
Demonstrated success in building organizational capability, leading through change, and delivering results in a global business environment
Excellent communication, negotiation, and stakeholder management skills
Proficiency in Microsoft Office Suite, with advanced skills in Excel and PowerPoint
Preferred
Strong experience with warehouse management systems (JDE and Blue Yonder preferred)
Company
Liberty Hardware
Liberty Hardware is manufacturing and offering high quality decorative and functional hardware products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christina Garcia
HR Business Partner
Company data provided by crunchbase