Natera · 2 months ago
Phlebotomist Test Coordinator - Springfield, MO
United States
Full-time
Remote
Senior Level
5+ years expNatera is a global leader in cell-free DNA testing, dedicated to oncology and women's health. The Phlebotomist Test Coordinator plays a vital role in ensuring a seamless testing experience for patients by scheduling blood collection, preparing specimens, and managing necessary paperwork for compliance.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Perform venipunctures to obtain blood specimens with precision and care
Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies
Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures
Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs
Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery
Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements
Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care
Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans
Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups
Respond promptly to internal and external customer inquiries, ensuring timely issue resolution
Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations
Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary
Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications
Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies
Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs
Monitor and report process improvement needs to enhance efficiency and accuracy
Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines
Qualification
Required
Minimum 5-7 years of phlebotomy experience; oncology experience required
BS/BA degree (preferred); High School Diploma (or equivalent) required
Phlebotomy Certificate (as required by state regulations)
Strong ability to uphold Natera's professional standards, policies, and regulatory requirements
Excellent communication, problem-solving, and multitasking skills
Ability to work independently while collaborating effectively with internal teams and patients
Preferred
BS/BA degree
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-08
Company data provided by crunchbase