Sierra · 3 months ago
Sales Engineering Manager
San Francisco, CA
Full-time
Onsite
Senior Level
$200K/yr - $300K/yr
5+ years expSierra is creating a platform to enhance customer experiences with AI, based in San Francisco with additional offices globally. They are seeking a Sales Engineering Manager to lead and develop a high-caliber sales engineering team, guide technical demos, and collaborate with cross-functional teams to support customer needs and drive the adoption of their AI solutions.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence
Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential
Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle
Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions
Act as a technical leader in early-stage customer conversations, helping your team understand, anticipate, and solve customer needs to advance Sierra’s industry-leading AI solutions
Qualification
Required
5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, with at least 3+ years in a leadership capacity
Experience developing frameworks for how SEs partner with Sales, Product, and Engineering to deliver impact efficiently across accounts
History of establishing metrics and systems that measure SE impact on pipeline health, win rates, and customer adoption
Track record of leading presales processes and supporting enterprise and strategic sales cycles from discovery through close
Ability to translate customer business problems into Sierra's technical solutions and clearly communicate to both technical and non-technical stakeholders across complex organizations
Preferred
Experience building Sales Engineering orgs in emerging categories (e.g., AI, data, security)
Comfort with workflows, AI and ML concepts, APIs/webhooks, and JSON
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
201-500 employees
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Leadership Team
Bret Taylor
Co-Founder
Recent News
2026-01-13
GlobeNewswire
2026-01-06
Company data provided by crunchbase