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Joni and Friends · 3 months ago

Digital Systems Coordinator

Agoura Hills, CA

Full-time

Hybrid

Entry Level

$23.50/hr - $25/hr

2+ years exp

Joni and Friends is a Christian organization dedicated to serving individuals with disabilities. They are seeking a Digital Systems Coordinator to oversee web events, coordinate digital platforms, and enhance user experience across various ministry platforms.

EducationNon ProfitSocial Assistance

Responsibilities

Oversee all elements of web events from start to finish

Coordinate incoming Salesforce and Asana event requests, ensuring all information and content aligns with the Joni and Friends Brand and Communications Standards

Communicate with the requestee to understand each aspect of a request; collaborate with teams to revise copy and photos as needed to maintain excellent user experience

Create web event tasks, event pages, fundraising pages, and other collateral on additional platforms as requested

Coordinate content for online event pages, autoresponders, peer-to-peer fundraising, and registrations within GoFundMe Pro, Asana, and WordPress

Serve as Marketing lead in responding to event and fundraising page-related service tickets

Provide event page and fundraising page reporting to management and vendors as requested

Optimize the event process and automations in Asana templates based on feedback and results

Optimize web event page layout based on feedback and results

Collaborate with the Digital Experience team to review, prioritize, and assign requests

Integrate with teams across the ministry to ensure seamless connections between Salesforce, GoFundMe Pro, WordPress, Asana, and other ministry platforms as needed

Provide troubleshooting solutions for digital platforms; collaborate with teams to identify improvements so that constituent needs are met across platforms

Connect all web events to related projects/requests within Asana for team visibility

Provide service-minded communications with all external and internal teams

Assist with additional web projects, donation pages, and other team projects as required

Other duties and projects as assigned by supervisor to support department and organizational needs

Qualification

AsanaSalesforceWordPressGoFundMe ProMSO365Marketing experienceService-minded attitudeProblem-solving skillsCommunication skillsOrganizational skills

Required

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith

Desire to serve in a growing and dynamic Christian service ministry

2+ years of marketing, product, or communications experience, preferably in the non-profit sector

Service-minded attitude and communication with strong problem-solving skills

Commitment to accuracy, with the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines; strong sense of confidentiality

Capability to learn or proficiency in MSO365, Asana, Salesforce, WordPress, and GoFundMe Pro

Understanding of Christian ministry and specifically Joni and Friends is desirable