TTI, Inc. · 1 day ago
ServiceNow Business Analyst - Fort Worth, TX
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expTTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. The ServiceNow Business Analyst is responsible for working with stakeholders to identify business requirements, analyze processes, and implement solutions using the ServiceNow platform.
ElectronicsManufacturingService IndustryWarehousing
No H1B
Responsibilities
Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute projects and enhancements
Liaison between the business partners and the IS group to support ServiceNow and provide analysis for digitizing business processes
Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and guide the business in order to design and deliver quality, scalable and supportable solutions
Own functional tasks and deliverables, including: Process definition, requirements gathering, functional design, testing, training, reporting and support of business applications
Create and maintain business process workflow requirements documentation in line to facilitate ServiceNow development
Work to drive adoption and alignment across the company’s business processes and systems
Ensure the consistency and quality of automation related data across ServiceNow and integrated systems
Use and recommend best practices while delivering scalable high-quality solutions
Qualification
Required
Bachelor's degree in Business, Computer Science, or a related field preferred
5+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 2 years of ServiceNow experience required
Strong analytical, problem solving, technical, and project management skills
Ability to effectively collect requirements, evaluate options, and guide the business in order to design and deliver quality, scalable and supportable solutions
Experience in owning functional tasks and deliverables, including: Process definition, requirements gathering, functional design, testing, training, reporting and support of business applications
Ability to create and maintain business process workflow requirements documentation
Ability to drive adoption and alignment across the company's business processes and systems
Ensure the consistency and quality of automation related data across ServiceNow and integrated systems
Use and recommend best practices while delivering scalable high-quality solutions
Ability to remain in a stationary position for extended periods of time
Exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to perceive and read a computer screen and printed material with or without vision aids
Detect and understand speech at normal levels and on the telephone; converse in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions
Preferred
ServiceNow certification (Administrator, Advanced Administrator, Micro certifications)
Knowledge of ServiceNow Performance Analytics
Experience of ServiceNow CMDB and SAM functionality
Understanding of the ServiceNow Common Service Data Model (CSDM)
Benefits
Medical/ Dental/ Vision
401(k)/Roth plan with matching
Healthcare Savings Accounts
Educational Assistance (Tuition Reimbursement)
Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
A strong focus on giving back to our communities through philanthropic opportunities
Company
TTI, Inc.
Headquartered in Fort Worth, Texas, TTI, Inc., a Berkshire Hathaway company, is a specialty distributor of passive, interconnect and discrete components.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Sumners
SVP of Information Services
Recent News
2025-08-14
Company data provided by crunchbase