Boston Medical Center (BMC) · 3 months ago
Team Lead Network Infrastructure Group
Quincy, MA
Full-time
Onsite
Mid, Senior Level
4+ years expBoston Medical Center (BMC) is seeking a Team Lead for their Network Infrastructure Group. This role involves managing day-to-day operations, leading technical support and engineering teams, and ensuring the stability and performance of the network infrastructure.
Health CareHospitalMedicalNon Profit
Responsibilities
Leads the strategic and tactical planning of LAN/WAN and wireless environments, including discovery and documentation of user requirements
Manages the technical work done by the Network Engineering team. Prioritizes and assigns work, tracks projects to completion. Builds relationships with cross-functional project teams and works closely with internal and external customers. Manages network technical support queue
Install, monitor and troubleshoot network equipment, circuits and services. Diagnoses and resolves complex problems that may include the interrelation of network devices, network and server operating systems, databases, applications and end user devices
Manages network change management, including design, approval, testing and sign-off. Ensure adequate procedures and documentation are created and maintained
Manages relationships with external partners and vendors and internal customers
Evaluate and recommend products and services to improve the performance, stability, manageability and security of the network
Holds daily meetings (or “huddles”) with staff to discuss daily plan, any open issues and focus for the day
Schedules team assignments for the week, for the day and schedules breaks. Reviews with manager at least monthly
Provides technical guidance and expertise to the members on the team. Provides direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning
Assists with new hire set-up (assigns and issues keys and lockers to new hire, sets up desk area, requests logins, etc.)
Monitors performance and compliance with departmental procedures and evaluates staff in annual performance appraisals
Assist in setting priorities and managing resources to achieve unit, division, and corporate goals
Makes recommendations for department standards, policies and guidelines
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related discipline
Cisco CCNA required
Four to six years of related experience in infrastructure/network environments performing network engineering (hardware and software)
Minimum of three years of experience in Cisco configuration programming and analytical work
Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines
Excellent technical knowledge and aptitude in the areas of networks, network topologies, wired and wireless networking
Ability to solve network infrastructure issues and to manage the performance and capacity of a LAN/WAN environment
Demonstrated experience in effectively managing small to large projects in a cross-functional environment
Demonstrated ability in effectively managing small teams of technical engineers
Ability to effectively adapt to rapidly changing technology and apply it to business needs
Understanding of the enterprise business and business processes; knowledge of business unit functions and cross-group dependencies/relationships
Ability to anticipate user requirements and identify and resolve complex problems with minimal supervision; strong customer service and communications skills
Good judgment and analytical skills; strong follow-up and organizational skills
Ability to conduct and prepare feasibility studies; develop client proposals, including estimates for costs, time, and resources; prepare statistical reports; complete cost/benefit analyses; and conduct business
Ability to assess internal and external communication practices, anticipate future network requirements, and research and analyze emerging technologies
Demonstrated knowledge of the following technical knowledge/skills are mandatory, including from among the following: Hardware: Cisco routers and Catalyst switches, Cisco Nexus switches, ASA, F5 LTM & GTM, Aruba wireless
Protocols: TCP/IP, Radius, OSPF, BGP, SNMP, OTV
Connectivity: Frame relay, T1/T3 private networks, ISDN, DSL, dark fiber
WAN/LAN management: SolarWinds Orion, Aruba Airwave, Cisco ACS
Preferred
Master's degree is desirable
Other Cisco, F5 or Aruba certification is desirable
Experience with Cisco Nexus a strong plus
A broad range of technical knowledge/skills are desired, including from among the following: OS: Microsoft Windows, VMware, Linux, AIX, and Macintosh
Desktop: Microsoft Windows, Apple Macintosh
Mobile: Familiarity with mobile/portable technologies
Familiarity with Unix systems desirable, with experience in installation and administration of one or more operating systems
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase