University of North Texas ยท 2 months ago
Senior Director of Operations, Dining Services
Denton, TX
Full-time
Onsite
Director/Executive
7+ years expThe University of North Texas is a leading educational institution in the Dallas-Fort Worth region. They are seeking a Senior Director of Operations for Dining Services to oversee food production and ensure operational excellence across various dining outlets, focusing on quality, efficiency, and guest experience.
Higher Education
Responsibilities
Operational Oversight & Excellence
Supervision of Commissary Operations
Leads menu management system staff and ensures SOPs align with nutrition and operational standards
Maintains daily excellence in food quality, service, and facility presentation across all venues
Conducts regular operational audits to identify issues, set priorities, and track progress
Ensures timely execution of operational projects and communicates updates during weekly 1:1s
Collaborates on short- and long-term financial planning, establishing clear accountability across management levels
Develops and maintains seasonal labor plans using position charts to optimize efficiency and control costs
Oversees execution of university traditions and large-scale cookouts to meet established standards
Supports planning and delivery of catering, special events, and limited-time offers
Ensures unused catering food is repurposed within 24 hours
Organizes biannual operational training workshops
Models professional communication with students, campus partners, and guests
Promotes a positive work environment and department image
Ensures fair, consistent policy implementation and sustainable initiative execution
Seeks guidance from the Executive Director when needed to ensure alignment and clarity
Serves as a Campus Security Authority for Clery and a Responsible Employee under Title IX
Qualification
Required
Bachelor's degree in related field and seven years of closely related professional experience in high volume multi-unit food service management
Demonstrated ability to rapidly identify and resolve food production issues to maintain quality and efficiency
Proven skill in maintaining performance and focus amid frequent interruptions and distractions
Effectively communicates complex information and expectations across all levels of the management team
Performs efficiently under varying workload conditions, adapting to shifting priorities and demands
Strong ability to establish and manage operational priorities to meet departmental objectives
Capable of working independently and completing assignments with minimal supervision
Tailors communication strategies based on the task readiness and development level of individual employees
Collaborates effectively within teams, fostering a culture of engagement and shared purpose in Dining Services
Partners with management teams to align with departmental goals and initiatives; supports unit managers in becoming expert problem solvers through ongoing monitoring and training
Skilled in analyzing complex information, identifying key issues, and formulating logical, objective conclusions; evaluates alternatives and their potential impacts
Company
University of North Texas
Ranked a Tier One research university by the Carnegie Classification, UNT is the flagship of the UNT System and is located in Denton, Texas.
1001-5000 employees
H1B Sponsorship
University of North Texas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (73)
2024 (64)
2023 (54)
2022 (46)
2021 (26)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Clayton Gibson, CPA
Vice President for Finance & Administration and CFO
Clay Simmons
Vice President and Chief Integrity Officer
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