CRM Business Operations Manager jobs in United States
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Faraday Future · 3 months ago

CRM Business Operations Manager

positionGardena, California, United States
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date8+ years exp

Faraday Future (FF) is a California-based mobility company focused on creating user-centric, technology-first vehicles that redefine human-vehicle interaction. The CRM Business Operations Manager will drive global CRM/CDP business operations, optimize user lifecycle management processes, and support sales channels with data-driven strategies to enhance customer retention.

AutomotiveElectric VehicleElectronic Design Automation (EDA)Information Technology

Responsibilities

Drive global CRM/CDP business operations
Optimize user lifecycle management processes
Support key sales channels with data-driven strategies
Ensure that CRM systems function as living ecosystems that enhance customer knowledge, service, and retention

Qualification

CRM operationsSalesforceData analyticsPower BISQLMicrosoft DynamicsPythonCustomer segmentationLoyalty programsReferral systemsCreative curiosityCollaborative ethicHardworking enthusiasmDriving personal visionData privacy frameworksEnglish fluencyChinese fluencyCross-functional teamwork

Required

Bachelor's degree or above in Marketing, Information Systems, Data Analytics, or related field
8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management
Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
Strong data skills in Power BI, Excel, and SQL
Ability to work with global cross-functional teams and communicate in both English and Chinese fluently

Preferred

Experience in the EV, automotive, or consumer tech industry
Familiarity with marketing, sales and aftersales CRM business use cases across US, China, or Middle East
Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and Python
Understanding of data privacy frameworks (GDPR, CCPA, PIPL)
Experience in customer segmentation, loyalty programs, or referral systems
A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision

Benefits

Healthcare + dental + vision benefits (Free for you/discounted for family)
401(k) options
Relocation assistance + reimbursement
Casual dress code + relaxed work environment
Culturally diverse, progressive atmosphere

Company

Faraday Future

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Faraday Future designs and manufactures artificial intelligence-based electric vehicles.
dateFounded in 2014
location
Gardena, California, USA
people-size1001-5000 employees
web-link
https://www.ff.com

Funding

Current Stage
Public Company
Total Funding
$4.25B
Key Investors
Master Investment GroupStreeterville CapitalATW Partners
2025-07-16Post Ipo Equity· $22M
2025-07-16Post Ipo Debt· $82M
2025-03-24Post Ipo Debt· $41M

Leadership Team

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Matthias Aydt
Global CEO, Director of the Board of FFIE
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Yueting Jia
Founder and Co-CEO
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Recent News

GlobeNewswire
Faraday Future Unveils Further Details on the Upcoming FX Super One’s FF Super EAI F.A.C.E. System
2026-01-16
GlobeNewswire
Faraday Future Announces its EAI Robotics Product Final Launch & FX Partner Recruitment Event Invitation Save the Date for February 4, 2026, in Las Vegas, NV, to Coincide with the Annual NADA Show
2026-01-16
Zawya.com
Faraday Future unveils FX Super One roadmap, enters embodied AI robotics sector
2026-01-13
Company data provided by crunchbase