Q-Lab Corporation ยท 3 months ago
General Manager, Test Services
Q-Lab Corporation
Full-time
Onsite
Director/ExecutiveQ-Lab Corporation is a global leader in providing material durability testing products, and they are seeking a General Manager for Test Services. This role will be responsible for the overall profitability of Test Services locations, focusing on generating new business and leading the Test Services team to ensure operational efficiency and staff engagement.
ElectronicsManufacturing
Responsibilities
Work closely with the VP of Sales and VP of Marketing to inspire, develop, and implement programs to increase short, medium, and long-term sales
Engage and educate customers on the benefits of Test Services
Propose and lead pricing updates based on cost/profitability and competitive analyses
Hold periodic one-on-one meetings with staff supervisors to determine their needs, discuss departmental issues, etc
Oversee performance review process and develop growth opportunities for staff
Provide frequent overall business updates to the teams
Create succession plans for all departments; oversee all recruitment/hiring efforts
Coordinate team-building events and luncheons, and lead response efforts on issues identified in engagement surveys and other feedback
Monitor and review Capital budgeting and submittals
Maintain synergy with the home office, assisting in R&D evaluation and sales of other Q-Lab products
Engage and collaborate with the home office to achieve short and long-term Test Services goals, develop growth strategies, as well as provide updates on relevant changes at the various sites
Qualification
Required
Advanced Degree in Engineering, Chemistry, Biology, Physics, or Materials Science
Demonstrated years of sales and marketing experience/successes, especially in uncovering and developing new business opportunities
Proven ability in staff coaching, mentoring, and inspiring/motivating teams
Experience in diffusing customer and staff issues and complaints
Must be willing and able to travel 25-40%
Preferred
Broad experience in coatings or materials testing, especially at an Accredited Test or Calibration Lab
Advanced business degree, in addition to a technical one
Benefits
Excellent compensation package including year-end bonus and company-funded retirement plan.
Comprehensive benefits: Health, Vision, Dental, Disability and Life.
Generous Paid Time Off, and Holidays.
Company
Q-Lab Corporation
Q-Lab Corporation is a global provider of material durability testing products.
Founded in 1956
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Doug Grossman
CEO
Kirk Wilhelm
Chief Financial Officer
Company data provided by crunchbase