University of California, Santa Cruz · 3 months ago
Residential Community Service Partner (Sub)
Santa Cruz County, CA
Part-time
Onsite
New Grad, Entry Level
$26.79/hr - $26.79/hrThe University of California, Santa Cruz is a unique public university that blends the experience of a small liberal arts college with the rigor of a major research institution. The Substitute Residential Community Service Partner is responsible for providing residential safety and security services, acting as a liaison with emergency services, and documenting community interactions during assigned shifts.
ArtEducationUniversities
Responsibilities
Provide nightly foot patrols throughout the assigned residential community
Complete nightly lockup
Maintain the security of assigned keys
Respond as directed by Dispatch to radio calls
Provides assistance and support to residents as needed
Identify and mitigate any unsafe condition or health risks encountered
The Substitute Residential Community Service Partner will contact a Residential Community Service Partner Safety for direction on all non-routine occurrences
Responsible for logging and reporting community observances regarding student events, gatherings and unusual happenings
Provide written documentation of all policy violations, community/resident interactions, incidents, radio calls, emergencies, occurrences, and observations, which occur during the work shift as per departmental procedures
Must be familiar with and ready to enact the campus Student Services Disaster Operations Committee (SSDOC) procedures
Provide first aid, CPR or AED services as needed
Manage evacuations of buildings and communities and be able to extinguish small fires as needed
Must be familiar with Community Emergency Responder Team (CERT) practices and procedures and be ready to respond in the event of an emergency or disaster
The incumbent will stay current with training in CPR/first aid/AED, CERT, and the campus and divisional emergency plans
Will drive campus owned vehicles and/or a personal vehicle as needed
Perform other duties as assigned in support of Colleges, Housing, and Educational Services and the University
Qualification
Required
Customer service experience sufficient to interact in a positive and professional manner with all levels of personnel within the organization
Strong interpersonal skills sufficient to connect with people in a respectful, supportive, yet authoritative manner with people from a wide variety of cultural backgrounds
Excellent writing skills sufficient to draft clear and concise correspondence, reports and procedures
Strong communication skills sufficient to listen, mediate, negotiate, and promote open dialog
Strong critical thinking and problem-solving skills sufficient to analyze problems in the field, develop, and implement innovative and creative solutions, which adhere to campus policies and procedures
Knowledge of and familiarity with safety and security industry standards and practices
Demonstrated ability to utilize various desktop computer applications, create documents and send emails
Ability to comprehend and effectively explain a wide variety of complex and detailed policies and procedures
Ability to exercise judgment and discretion in sensitive and/or confidential personnel matters
Ability to calm and de-escalate tense and charged situations and avoid violence or continuation of hostilities
Ability to work well independently as well as part of a team
Preferred
Experience with security patrols, POST, Neighborhood Watch, or some other security-related trainings or experience
Experience providing safety and security to a similar residential communities
Ability to use two-way radios in a professional environment, and with Emergency Dispatchers
Company
University of California, Santa Cruz
UCSC opened in 1965 with 650 students. Forty-five years later, the campus is home to nearly 15,000 undergraduates and 1,500 graduate
Founded in 1965
1001-5000 employees
H1B Sponsorship
University of California, Santa Cruz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (48)
2023 (52)
2022 (41)
2021 (46)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$19.6MKey Investors
U.S. Department of AgricultureNational Endowment for the Humanities (NEH)James S. McDonnell Foundation
2023-06-21Grant· $10M
2023-01-10Grant· $0.15M
2022-02-24Grant· $0.25M
Leadership Team
Benedict Paten
Professor
Marco Rolandi
Jack Baskin Endowed Chair in Engineering
Recent News
News-Medical.Net
2025-11-24
2025-11-08
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