CROSSMARK · 3 months ago
Account Supervisor, Shopper Marketing Agency
Eden Prairie, MN, United States
Full-time
Onsite
Senior LevelCROSSMARK is a Shopper Marketing Agency seeking an Account Supervisor to build and maintain client relationships while overseeing account teams. The role involves strategic planning, creative execution, program implementation, and financial management to ensure client satisfaction and agency profitability.
Brand Marketing
Responsibilities
Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings
Serve as primary client contact at the appropriate management level
Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities
Expand client relationships to gain incremental revenue
Share best practices with others to maximize business potential
Understand client’s objectives, strategies and tactics and be the client advocate with the agency team
Ensure that we are meeting or exceeding all client contract obligations
Lead or support the strategic planning process
Participate in brainstorm meetings
Utilize Agency planning documents, such as job brief
Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards
Determine necessary research to support or validate marketing plans
Investigate and recommend most effective execution strategies and tactics
Manage creative process
Lead presentation of creative concepts to client
Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives
Ensure team follows Agency process and procedures
Oversee the implementation and management of all marketing tactics and retail initiatives
Oversee the management of budgets and timelines
Oversee the management and communication between the agency team, retail field team and client team
Support Director/VP to ensure that agency meets all contracted obligations
Ensure profitability by ensuring that estimates and invoices are appropriately charged
Oversee clients’ overall Account Receivables
Help Director/VP manage overall profitability of accounts
Be willing, able, readily available to work outside of 'normal hours'
Be a team player to your specific account team(s)
Work on special projects as directed by leadership
Communicate upward to ensure that management is informed
Oversee Account Executive and Account Coordinator roles as assigned to your team
Qualification
Required
Must show dignity and respect to all people
Must exemplify the highest degree of ethical behavior
Must show passion, pride and commitment to succeed
Must be honest, sincere and confident
Must build trusting relationships
Must progress through a combination of creativity, common sense and vision
Must maintain an optimistic attitude and keep perspective on what is important in life
Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings
Serve as primary client contact at the appropriate management level
Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities
Expand client relationships to gain incremental revenue
Share best practices with others to maximize business potential
Understand client's objectives, strategies and tactics and be the client advocate with the agency team
Ensure that we are meeting or exceeding all client contract obligations
Lead or support the strategic planning process
Participate in brainstorm meetings
Utilize Agency planning documents, such as job brief
Drive recommended program solutions that meet clients' sales/marketing goals and brand standards
Determine necessary research to support or validate marketing plans
Investigate and recommend most effective execution strategies and tactics
Manage creative process
Lead presentation of creative concepts to client
Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives
Ensure team follows Agency process and procedures
Oversee the implementation and management of all marketing tactics and retail initiatives
Oversee the management of budgets and timelines
Oversee the management and communication between the agency team, retail field team and client team
Support Director/VP to ensure that agency meets all contracted obligations
Ensure profitability by ensuring that estimates and invoices are appropriately charged
Oversee clients' overall Account Receivables
Help Director/VP manage overall profitability of accounts
Be willing, able, readily available to work outside of 'normal hours'
Be a team player to your specific account team(s)
Work on special projects as directed by leadership
Communicate upward to ensure that management is informed
Oversee Account Executive and Account Coordinator roles as assigned to your team
Company
CROSSMARK
Crossmark provides growth solutions for consumer-branded suppliers and retailers.
Founded in 1905
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-05-22Acquired
Leadership Team
Jaime Guevara
Chief Technology Officer
Richard B.
Chief Financial Officer
Recent News
2022-11-13
2022-11-09
Company data provided by crunchbase