Pocket Nurse® · 3 months ago
White Glove Delivery & Installation Specialist (Travel)
Monaca, PA, USA
Full-time
Onsite
New Grad, Entry LevelPocket Nurse® is a leading manufacturer and distributor of medical supplies and equipment for healthcare simulation and education. The White Glove Delivery & Installation Specialist is responsible for delivering, assembling, installing, servicing, and repairing medical simulation and training equipment onsite at customer locations, with frequent overnight travel across the U.S.
Medical Device
Responsibilities
Travels to customer locations across the U.S. (and occasionally to Canada) to deliver and install medical simulation equipment, including but not limited to, hospital beds, headwalls, cabinets, furniture, and curtains
Packages and loads materials for shipping and delivery, including palletizing and hand-loading
Serves as an authorized representative to sign for deliveries at customer locations
Inspects deliveries for accuracy and damages while unloading materials
Uses protective measures on products such as blanket wrapping to prevent facility damage during transport
Builds and assembles equipment according to blueprints and instructions using provided hand and power tools including screw drivers, wrenches, power drills, hammers, stud finders, levels and more
Interacts professionally with customers and site contacts throughout the installation process to ensure excellent customer service
Removes packaging materials and debris after installation
Tracks and reports key performance indicators (i.e., build time, project completion)
Reports project outcomes including issues and suggestions for improvements to management
Supports Distribution Center operations, including order fulfillment, during non-travel times
Adheres to all company safety policies and promptly reports safety risks or violations to management
Qualification
Required
High school diploma or general education degree (G.E.D.)
Prior experience in assembly required including ability to operate hand and power tools while using a ladder
Valid driver's license and ability to travel both domestically and internationally
Must be dependable and able to work on specified schedules that may include weekends and overnights for installations at customer locations
Ability to read, understand, and execute blueprints and dimensioned diagrams
Ability to lift and move up to 50 lbs
Ability to operate push carts and pallet jacks
High attention to detail regarding product awareness and customer satisfaction
Ability to make independent decisions while at customer locations regarding sourcing missing materials
Preferred
Previous experience working with a moving or installation company a plus
Benefits
Competitive wages and quarterly bonus opportunities.
Medical, dental, and vision insurance coverage options.
401(k) retirement plan with company matching contributions.
Paid time off, personal time, and paid holidays.
Company-paid life insurance and short-term disability insurance.
Voluntary life, accident, critical illness, and long-term disability insurance.
Company-wide cookouts, lunches, and work-day events.
On-site fitness center, free parking and dog-friendly offices.
Opportunities for career enhancements through training and educational programs.
The opportunity to make a difference in the ever-growing healthcare field.
Company
Pocket Nurse®
Pocket Nurse® is more than a medical supply company.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Battaglia
Founder & CEO
Eric Bordenstein
President & Chief Operating Officer
Company data provided by crunchbase