Tri-City Group ยท 3 months ago
Senior IT Systems Engineer
Davenport, Iowa, United States
Full-time
Onsite
Mid, Senior Level
4+ years expTri-City Group is currently looking for a proactive Senior IT Systems Engineer to fill an immediate opening within the IT Managed Service team in Davenport, IA. This role involves managing, maintaining, and troubleshooting IT systems for multiple clients, acting as technical experts to resolve complex issues and ensure optimal performance of client infrastructure.
Real Estate
Responsibilities
Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions
Maintain and troubleshoot networking devices such as firewalls, routers, switches, VLANs, and VPNs
Plan and carry out IT infrastructure projects, including system migrations, upgrades, and security enhancements
Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments
Diagnose and resolve complex IT issues across different client environments
Manage schedules and prioritize multiple support requests and project tasks
Keep projects on track by coordinating with clients, vendors, and internal teams
Apply best practices for backup, disaster recovery, and cybersecurity
Work directly with clients to offer technical guidance and strategic suggestions
Document configurations, troubleshooting steps, and client environments for future reference
Qualification
Required
4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment)
Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls, Fortinet, and SonicWall are preferred, and cloud technologies
Ability to plan, prioritize, and complete projects efficiently while balancing support tasks
Capable of managing multiple client environments, tickets, and deadlines
Understanding of cybersecurity best practices, compliance requirements, and security tools
Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users
Preferred
Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar
Company
Tri-City Group
You deserve a contractor who gives you confidence they will have the right people, services and experience to help you with all your electrical needs.
1001-5000 employees
H1B Sponsorship
Tri-City Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Brandon R.
Chief Financial Officer
Maria Schirm
Chief Operating Officer
Company data provided by crunchbase