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Legacy Communities · 3 months ago

Full Time Community Manager

Lebanon, OR

Full-time

Onsite

Mid Level

3+ years exp

Legacy Communities is seeking a Full Time Community Manager to oversee and manage a manufactured home community. This role involves ensuring positive day-to-day operations, managing resident relationships, and actively selling homes within the community.

CommunitiesReal EstateResidentialResorts

Responsibilities

Collect monthly rent payments

Enforce park rules and regulations

Maintain resident files ensuring they are kept current and confidential

Exhibit excellent customer service

Develop and maintain community relationships

Process resident applications and follow fair housing guidelines

Work with local counsel and Regional Manager to process evictions

Maintain current records in Rent Manager

Ensure property appearance is satisfactory and working with outside vendors as needed

Working alongside other staff to complete additional community needs

Perform all other duties as assigned

Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal

Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends

Ensure entire plan-o-gram is implemented (when made available)

Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day

Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive

Ensure inventory homes are always show-ready

Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful

Request lead closure in CRM once lead is considered dead (when implemented)

Ensure knowledge of marketing promotions

Notify the Regional Manager of all home sale offers regardless of the offer price

Broker homes for residents

Assist Home Construction as requested

Collect and process earnest money deposits for home sale

Enter and process residency applications for prospective home buyers

Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings

Schedule closings with corporate sales staff

Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested

Perform other duties as assigned

Qualification

Property Management ExperienceCustomer ServiceCRM SoftwareMicrosoft Office SuiteOrganizedHonestyCommunicationProblem SolvingTime ManagementSelf-MotivatedIntegrity

Required

High School Diploma required

Ability to pass a background check and drug screening

Valid driver's license required

Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.)