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Crossroads Church (Cincinnati, OH) · 3 months ago

Building Operations Support Leader

Cincinnati, OH

Full-time

Onsite

Entry, Mid Level

3+ years exp

Crossroads Church is a growing multi-site, interdenominational church seeking a Building Operations Support Leader. This developmental role prepares individuals for advancement into a Building Operations Manager position, focusing on overseeing maintenance, safety, and functionality of building assets while collaborating with other sites' operations teams.

Responsibilities

Coordinating and managing maintenance and repair activities for the facility and equipment at centrally managed Crossroads properties

Participate in a structured training program focused on HVAC, plumbing, electrical systems, fire safety, access control, and energy management

Shadow senior operations staff to learn daily procedures and protocols

Attend internal and external technical training sessions

Assist in conducting building inspections and identifying areas requiring repair or improvement

Support the scheduling and monitoring of preventive maintenance activities

Aid in resolving tenant requests and service issues promptly and professionally

Host and provide guidance to vendors during site visits to ensure efficient and financially effective building operations

Preparing and monitoring building operations budgets under the supervision of the Building Operations Central Staff

Effectively coordinate, prioritize and manage pending work orders and schedules and all building use in maintaining efficient workflow

Conducting regular building inspections and preparing reports to the Building Operations Team

Ensuring facilities are in compliance with applicable policies, regulations and building codes

Responding to inquiries and requests by event staff and building tenants and resolving any problems or issues timely

Responsible for ensuring the safety and security of building tenants

Recruit, train, and develop volunteer teams that include but are not limited to routine maintenance, site projects, mowing, etc

Responsible for identifying the needs and understanding, executing and leading building safety protocols and remaining in constant communication with the national security team regarding protocol changes

Provide operational counsel to site ministry teams to best equip staff and volunteers in the execution of events

Perform other related ad hoc projects as required

Protects all entities (including Crossroads’) value by keeping information confidential

Work in close association with the entire staff to build and maintain a strong team environment among our staff and complete the work necessary to fully serve and support the vision and mission of the entities including Crossroads

Attend regular ministry team meetings, all-staff meetings and participate in additional meetings when requested to do so

Perform other duties as requested by manager and leadership

Qualification

Building managementHVAC systemsProject managementBuilding codes knowledgeBOMA certificationCommunication skillsOrganizational skillsTime managementNegotiation skillsProblem-solving

Required

Bachelor's degree in building or construction related field is preferred, or at least 3 years of experience as a facility/building manager or in a similar role

Knowledge of relevant laws, regulations and building codes

Excellent project management and negotiation skills

Able to work with a minimum of supervision while understanding the necessity for communication and coordinating work efforts with other staff and organizations

Possesses strong organizational, communication, and decision making skills

Advanced communication skills - quick to respond, distribute and follow up on high priority operational items

Excellent time management skills

Understands the culture and vision at Crossroads

Ability to lift 50-lbs and move general event items (bike racks, stanchions, stage decks)

Ability to work long irregular hours on your feet for an extended period of time as dictated by events and schedule, this will include nights, weekends, and holidays

Travel between properties will be required