Harnham ยท 1 day ago
Staff Data Scientist - Post Sales
Harnham is a fast-growing Series E AI SaaS company redefining how modern engineering teams build and deploy applications. They are seeking a Senior Data Scientist to support post-sales teams by using advanced analytics and predictive modeling to enhance customer success and drive long-term revenue growth.
AnalyticsConsultingInformation TechnologyMarketing
Responsibilities
Forecast & Model Growth: Build predictive models for renewal likelihood, expansion potential, churn risk, and customer health scoring
Optimize the Customer Journey: Analyze onboarding flows, product adoption patterns, and usage signals to improve activation, engagement, and time-to-value
Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of onboarding programs, success initiatives, and pricing changes on retention and expansion
Revenue Insights: Partner with Customer Success and Sales to identify high-value accounts, cross-sell opportunities, and early warning signs of churn
Cross-Functional Partnership: Collaborate with Product, RevOps, Finance, and Marketing to align post-sales strategies with company growth goals
Data Infrastructure Collaboration: Work with Analytics Engineering to define data requirements, maintain data quality, and enable self-serve dashboards for Success and Finance teams
Executive Storytelling: Present clear, actionable recommendations to senior leadership that translate complex analysis into strategic decisions
Qualification
Required
6+ years in data science or advanced analytics, with a focus on post-sales, customer success, or retention analytics in a B2B SaaS environment
Expert SQL and proficiency in Python or R for statistical modeling, forecasting, and machine learning
Deep understanding of SaaS metrics such as net revenue retention (NRR), gross churn, expansion ARR, and customer health scoring
Strong background in experimentation design, causal inference, and predictive modeling to inform customer-lifecycle strategy
Exceptional ability to translate data into compelling narratives for executives and cross-functional stakeholders
Demonstrated success improving onboarding efficiency, retention rates, or expansion revenue through data-driven initiatives
Company
Harnham
Harnham has actively chosen to focus on Data and Analytics.
H1B Sponsorship
Harnham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
BGF Ventures
2022-05-01Seed
Recent News
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