JPMorganChase · 8 hours ago
Vice President-AI Cognitive Engineer Lead
Jersey City, NJ
Full-time
Onsite
Mid, Senior Level
5+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. The role involves engineering multimodal human–AI systems to enhance decision-making and improve human-agent interactions.
Asset ManagementBankingFinancial Services
Responsibilities
Conduct cognitive task analyses for multimodal workflows (voice, chat, visual dashboards, ambient signals)
Translate insights into system-level requirements for AI agents, decision support tools, and automation pipelines
Model human workload, attention, and modality-switching costs (e.g., moving between text, charts, and speech)
Collaborate with product, design, and engineering teams to ensure multimodal systems reflect cognitive principles
Design and evaluate cross-modal decision support (e.g., when should an AI “speak,” “show,” or “stay silent”)
Develop frameworks for trust calibration and cognitive fit in multimodal human–AI teaming
Run simulations and user-in-the-loop experiments to test system performance across modalities
Qualification
Required
Formal training or certification in software engineering concepts and at least 5 years of applied experience
Advanced degree in Cognitive Engineering, Human Factors, Applied Cognitive Psychology, Systems Engineering, or related field
Proven experience in complex, high-stakes domains
Deep expertise in cognitive load and modality management, human error analysis and mitigation, decision-making under uncertainty, human–automation interaction, and voice/visual trust calibration
Experience evaluating multimodal AI/ML systems (voice, NLP, data visualization, multimodal agents)
Preferred
Ability to analyze how humans think and decide across voice, text, and visual modalities
Skill in translating cognitive principles into engineering requirements for multimodal AI systems
Experience ensuring systems work with an understanding of human cognition across all interaction modes
Background in designing and testing multimodal systems
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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