Apply on Employer Site

Dealer Tire · 3 months ago

Service Training Specialist

Orlando, FL

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

3+ years exp

Dealer Tire is a family-owned, international distributor of tires and parts, established in 1918. They are seeking a Service Training Specialist to provide training and support to newly hired associates, facilitate instructional modules, and assist in the development of training materials while assessing dealership needs and maintaining training records.

AutomotiveIndustrialManufacturing

Senior Management

Responsibilities

Provide support to newly hired Field Operations associates during on-boarding and training

Assist in delivery of specific on-site training to designated Program dealerships and dealership groups

Facilitate instructional modules, stand up training and instruction to staff, management, clients, and company personnel

Assist management and Project Specialist in design and/or preparation of training/instructional materials, teaching aids and devices

Act as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients, or customers

Complete company and department directed field research and audits

Provide research and data analysis on specific subjects

Assist in the development and delivery of Sales department initiatives, research and program launches

Effectively utilize and implement policies and procedures for successful in-dealership tire merchandising

Assess dealership needs such as ASM effectiveness, training, and inspection procedures

Interact with people in a manner which shows sensitivity, tact and professionalism

Utilize automated software applications

Evaluate information against a set of standards

Establish, organize and maintain files and reports

Qualification

Training facilitationInstructional designAutomotive industry experienceResearch methodsMicrosoft OfficeSensitivityTactCommunicationAttention to detail