Apply on Employer Site

ACE Hardware · 3 months ago

Key Account Coordinator (Omaha, NE)

Store 623 - B2B CFC - Omaha, NE

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Ace Retail Holdings, the division of Ace Hardware Corporation, is one of the largest hardware retailers in the United States. The Key Accounts Coordinator will be responsible for maintaining customer relationships through communication, collaboration, and teamwork, focusing on supporting sales functions in a fast-paced environment.

Retail

Responsibilities

Receive calls and take orders from customers

Submit and fulfill customer orders on the website

Serve as a first line web site support for the assigned customer base

Connect with fulfillment and delivery to make certain we are meeting assigned customer needs

Consistently work to help customers place their own orders on the website as they are able

Consult with customers to establish their whole/complete needs

Be a resource for customers who have questions about product availability, delivery timing, product use, substitutions

Keep the sales and fulfillment teams informed of all customer needs, but in particular special needs or circumstances to properly service the customer

Work with and manage Ops Technology/Yardi (property management software) orders with field sales representatives

Additional duties and responsibilities as needed and assigned

Qualification

Sales operationsCommercial/B2B salesNegotiation skillsPC skillsInterpersonal skillsAttention to detailTeamworkConflict resolutionMotivational skills

Required

Clear understanding of sales operations, commercial/B2B sales and business fundamentals

Refined interpersonal skills to engage with others, solid negotiating, and conflict resolutions abilities

Able to foster teamwork and collaboration

Able to motivate others both internally and externally to perform enthusiastically

Must have excellent attention to detail and follow up

Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook

Ability to work independently and during flexible hours

Standing, walking, lifting (up to 50 lbs.) and climbing

Company

ACE Hardware

Glassdoor3.7

Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.

Founded in 1924

Kabul, Kabul, AF

51-200 employees

http://www.acehardware.af

Funding

Current Stage

Growth Stage

Leadership Team

Shak Hishmeh

Co-Owner/ Chief Operating Officer

Company data provided by crunchbase