FourLeaf Federal Credit Union · 2 days ago
Reportable Events Program Manager
Nassau County, NY
Full-time
Onsite
Senior Level
$92K/yr - $111K/yr
5+ years expFourLeaf Federal Credit Union is committed to providing the best-in-class member and employee experience. The Reportable Events Program Manager will support the program governance and development, ensuring effective capture, investigation, and reporting of risk events.
BankingCommunitiesFinanceFinancial ServicesInsuranceLendingMortgage
Responsibilities
Lead the enterprise-wide process for identifying, documenting, and analyzing risk incidents (e.g., operational errors, compliance breaches, system failures)
Facilitate timely root cause analysis and ensure accountability for even resolution
Ensuring incidents are escalated appropriately and in accordance with severity thresholds
Manage the lifecycle of risk issues and related remediation actions, including regulatory findings, audit issues, and self-identified control gaps in alignment with COSO
Track and report on issue remediation progress, aging issues, and overdue action plans to senior risk and business leaders
Partner with business units and risk owners to drive timely closure and sustainable resolution of issues
Oversee the recording and classification of operational loss events in alignment with Basel/industry standards
Analyze trends in loss data and provide insights to improve risk mitigation and control effectiveness
Coordinate quarterly and annual loss reporting to internal stakeholders and regulatory bodies as required
Develop and maintain policies, procedures, and standards for incident, issue, and loss data management
Provide regular reporting and dashboards for board reporting, senior management, and the regulators
Support risk assessments and scenario analysis using internal loss data and industry benchmarks
Partner closely with Compliance, Legal, Audit and business lines to enhance risk awareness and response
Support Leadership as a key contact for Risk Management during internal and external audits of the Reportable Events framework and program
Act as a subject matter expert and advisor for business units on the risk event and issue management processes
Support technology enhancements to incident and issue management tools/systems
Qualification
Required
Bachelor's degree in Business Administration, Risk Management, Finance, or related field or equivalent work experience
5-7 years of experience in operational risk, internal audit, or risk governance roles within the financial services industry
Strong knowledge and understanding of incident and issue management frameworks, regulatory expectations, and operational risk principles
Experience with risk management tools/systems (e.g., Archer, Metric Stream, Service Now GRC or similar)
Strong analytical, critical thinking, time management, and problem-solving skills
Experience in program management, preferably in corporate or financial institution setting
Experience with enterprise risk and control self-assessment (RCSA) programs
MS Office Suite with expertise in Excel and PowerPoint, in addition to general operation of standard office equipment such as Office 365 etc
Experience with Governance Risk and Compliance tools
Benefits
Medical, dental, and vision coverage
401K plan with employer match
Reimbursement programs
Wellness programs
Annual performance-based bonus
Competitive 401k
Tuition reimbursement
Flexible work options
Volunteer opportunities
Water Cooler Chats with executive teammates
Clubs & Sports
Food truck days
Company
FourLeaf Federal Credit Union
FourLeaf Federal Credit Union is a financial institution that offers savings, insurance, and loan products to support your finances.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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