Inizio Partners · 3 months ago
Product Manager - Banking
Inizio Partners is a company focused on product management in the banking sector, and they are seeking a Product Manager to lead efforts in managing a portfolio of deposit or credit card products. The role involves collaborating with cross-functional teams to derive insights from complex datasets and ensure product performance while addressing customer needs and regulatory requirements.
Staffing & Recruiting
Responsibilities
Responsible for leading efforts to manage portfolio of assigned US domiciled deposit or credit card products for a leading US Retail Bank
SME who will lead prioritization and execution of product roadmaps based on impact on fraud, scams, revenue, operational expenses, customer experience as well as regulatory requirements and determine where product gaps may exist with respect to customer needs, competitive offerings, and trends
Ensure products and assigned projects are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
Partner with Technology Team as well as other Lines of Business teams e.g. Payments, Risk, Compliance, Design, Operations etc. on key inputs and drive results
Support the team in developing new product solutions, end-to-end processes, procedures, policies, system enhancements, etc
Independently address complex problems and suggest product process flows that will enhance customer experience on credit card
Develop executive presentations and communications
Qualification
Required
Bachelor's or Masters degree in Mathematics, Statistics, Economics, Computer Engineering or Analytics related field
4+ years of experience in banking operations and credit card, preferably in fraud, disputes, collections operations domain
4+ years of product management experience in banking domain Technology initiatives
Knowledge of common Banking application systems and their relationships within the Bank is an asset
Experience working in an Agile environment is an asset
Excellent communication, presentation and story building skills
Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problems
Preferred
JIRA, Confluence, product and process flow documentation knowledge
Led teams and driven product changes for banking mobile application, payment networks
Ability to adapt to emerging analytic tools and solutions into standard operating procedures