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MECU Credit Union · 3 months ago

Facilities Management Support Representative I

Baltimore, MD

Full-time

Onsite

Entry Level

$14.04/hr - $19.62/hr

1+ years exp

MECU Credit Union is a not-for-profit financial institution dedicated to enhancing the financial well-being of its members and community. The Facilities Management Support Representative I will manage mailroom operations, provide customer service for internal requests related to facility services, and assist vendors in the corporate office. This role emphasizes delivering exceptional service and maintaining efficient mailroom activities.

BankingFinanceFinancial Services

Responsibilities

Picks up company mail from United States Post Office twice daily

Processes incoming and outgoing mail with speed and accuracy

Utilizes package tracking software to maintain accurate records of incoming and outgoing mail and parcels

Prepares outgoing mail and packages for shipment including weighing, calculating postage, and applying labels

Coordinates service to branch offices with contract courier

Uses knowledge of postal regulations and safety to check for suspicious mail

Manage inventory of mailroom supplies and reorder as needed

Provides access and oversight to secured areas for approved vendors to delivery facility services

Establishes excellent working relationships with all mailroom and facility service vendors

Performs general facility support tasks: delivery of supplies, set up meeting and conference rooms

Provides transportation to special events for MECU staff

Performs minor furniture repairs and adjustments

Perform other tasks as assigned

Qualification

Customer serviceMailroom operationsPackage tracking softwarePostal regulations knowledgeBasic computer skillsPunctualityInstruction followingTeamworkReliability

Required

High School Diploma, Required

General Education Degree (GED), in lieu of H.S. Diploma

One (1) year, working in a mailroom – Preferred

Valid Maryland Drivers License with clean driving record – Required

Ability to work in a team environment

Ability to deliver high levels of customer service in a corporate environment

Proficiency in operating a postage meter

Basic computer skills and experience with Microsoft Outlook, Teams, and Office Suite

Knowledge of standard postal mail and shipping regulations

Ability to lift/move objects up to 75 pounds and stand/walk for long periods

Reliable, punctual, able to follow instructions and work with limited supervision

Preferred

One (1) year, working in a mailroom – Preferred

Stock clerk or shipping/clerk a plus

Ability to work in fast moving environment

Benefits

Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.

401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.

Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.

Tuition Assistance: Continue your education and professional development with our tuition assistance program.

Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.

Parking Discounts: Enjoy discounted parking to make commuting easier.

Long-Term Care Insurance: Prepare for the future with long-term care coverage options.

Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.