Info Origin Inc. · 3 months ago
6142 Network/Telecom Specialist- Tier I
Raleigh, NC
Contract
Onsite
Entry Level
$35.15/hr - $42.34/hr
3+ years expInfoorigin inc is seeking a Network/Telecom Specialist to join their E911 NMAC Network Operations Center (NOC). The role involves monitoring the AT&T Esinet, troubleshooting network issues, providing incident response, and maintaining service level agreements in a 24/7 operational environment.
Information ServicesInformation TechnologySoftware
Responsibilities
Monitor the AT&T Esinet (Emergency Services Internet Network)
Troubleshooting issues with networks and find resolutions to the issues from a central location
Provide incident response on the system
Communicate with site technicians, and customers alike
Track problems through to resolution
Operate in a 24/7 operation
Maintain current SLA’s
Qualification
Required
Bachelor's degree or 3 to 5 years in Information Technology or Computer Science
Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches
Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
Self-motivated, enthusiastic, and able to handle multiple support cases
Strong writing skills to maintain organized documentation
Customer-oriented, and capable of providing high levels of client satisfaction
Collaborate and work well with others
Strong skills in working with clients and communication
Knowledge of network cabling, network classification and network topology
Preferred
Experience with VOIP technologies is a plus
Experience in a NOC environment is preferred
Company
Info Origin Inc.
Info Origin is a global provider of information technology consulting, application development and software engineering services.
51-200 employees
H1B Sponsorship
Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
A
Ashish kumar Chauhan
Co-Founder and President
Company data provided by crunchbase