Oregon Health & Science University · 2 weeks ago
Resolute HB Application Analyst (System/Application Analyst, Senior)
Portland, OR
Full-time
Onsite
Senior Level
$52/hr - $71/hr
6+ years expOregon Health & Science University is seeking a Senior Resolute HB Application Analyst to provide technical expertise in the analysis, design, build, and support of the Resolute HB application. The role involves system analysis, problem resolution, application maintenance, and leadership in training and integration efforts.
EducationHealth CareUniversities
Responsibilities
Participates in and directs the system design, build, validation, implementation, and ongoing maintenance of the Resolute HB application
Thoroughly documents and understands Patient Business Service’s (PBS) business processes and how Resolute HB supports these processes
Work with PBS to make design recommendations to meet requirements and schedules
Develop and review technical specifications for acquisition decisions
Perform both unit and integrated testing including developing testing scripts, documentation of testing and resolution of issues
Perform testing of Special Updates, Interim Updates, and upgrades to new releases prior to implementation
Perform build in production environments
Supports build and maintenance in third party applications, including working with vendors
Oversees the Enterprise Coding workflows and 3M in Epic
Respond to customer problems
Communicate and document problem progress and resolution
Analyze problems to determine if it is necessary to resolve, if needed escalate it to Epic project leadership
Communicate with Epic project leadership on the prioritization of trouble ticket resolutions to meet OHSU needs
When needed, work directly with Epic (Madison Based Staff) on resolution of issues
Assist with the maintenance and/or maintain and update the Resolute HB profiles and Work Queues (WQ)
Prepare and present lessons to Epic team with goal of training issues, reviewing solutions and advocating for standardization
Assist with the integration of all teams
Responsible for representing HB issues at change advisory boards as well as integrated meetings with other technical staff
Achieve and maintain Resolute HB application certifications, complete New Version training on the required schedule
Demonstrate self-motivation, take on projects/tasks willingly, act on opportunities to improve or gain knowledge and contributes new ideas in a constructive manner
Demonstrate respect, professional behavior and confidentiality in meeting customer needs
Other duties as assigned
Qualification
Required
Master's degree in computer science, a related field, or a clinical field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Bachelor's degree in computer science, a related field, or a clinical field and six years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Associate's degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree
Epic HB Resolute certified and/or HB Resolute Claims certified
Preferred
Experience implementing an Integrated Enterprise Hospital System (Admitting, Scheduling, Billing, CPOE, Documentation, etc.) preferable Epic Experience implementing technology that promoted fundamental changes in hospital settings
Ability to work in a highly autonomous role by demonstrating self-motivation and creativity in design approach
Ability to function effectively in a very dynamic team environment
Ability to proactively pursue problem resolution to satisfy customer needs
Ability to proactively discover/test/analyze new Epic application enhancements/features independently
Ability to provide highly critical quality analysis and testing of new software applications or feature (including beta testing.)
Ability to manage multiple complex tasks efficiently while successfully meeting assigned deadlines
Ability to work with users to accurately assess and diagnose system problems as defined by the user
Working knowledge of Revenue Cycle operations and the patient care process
Working knowledge of Epic Resolute HB application(s)
Benefits
Healthcare for full-time employees covered 100% and 88% for dependents.
$50K of term life insurance provided at no cost to the employee.
Two separate above market pension plans to choose from.
Vacation - up to 200 hours per year dependent on length of service.
Sick Leave - up to 96 hours per year.
9 paid holidays per year.
Substantial Tri-Met and C-Tran discounts.
Employee Assistance Program.
Childcare service discounts.
Tuition reimbursement.
Employee discounts to local and major businesses.
Company
Oregon Health & Science University
OHSU is a health and research university provides patient care, research, education of the next generation of health care.
10001+ employees
H1B Sponsorship
Oregon Health & Science University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (136)
2024 (132)
2023 (121)
2022 (132)
2021 (109)
2020 (103)
Funding
Current Stage
Late StageTotal Funding
$36.6MKey Investors
U.S. Small Business AdministrationNational Institute of Allergy and Infectious DiseasesHyundai Hope On Wheels
2024-09-25Grant
2022-11-21Grant· $4.7M
2022-09-27Grant· $0.3M
Leadership Team
Tarek Salaway
Chief Executive Officer, OHSU Health
Lawrence Furnstahl
Executive Vice President & Chief Financial Officer
Recent News
2026-01-03
Genetic Engineering News
2026-01-03
2025-12-31
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