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Chumash Enterprises · 3 months ago

Learning Management System Administrator I

585 McMurray Road

Full-time

Hybrid

New Grad, Entry Level

$28.12/hr - $33.08/hr

Chumash Enterprises is seeking a Learning Management System Administrator I to support and enhance their learning management system. This role involves administration, user support, and collaboration with stakeholders to ensure effective learning initiatives across the organization.

Gambling & Casinos

Responsibilities

Administers and maintains the LMS, ensuring system functionality, security, and accessibility

Manages user accounts, roles, permissions, and learning assignments

Uploads, tests, and maintains course content and learning paths in collaboration with instructional designers and subject matter experts

Provides technical support and troubleshooting for LMS users and resolves system-related issues

Facilitates training sessions related to L&D initiatives, LMS usage, system navigation, and digital learning tools for Team Members

Assists in developing and delivering onboarding and orientation content through the LMS platform

Develops and delivers training and job aids to support LMS users and administrators

Generates and analyzes reports on course participation, completion, and other key learning metrics

Collaborates with internal departments to ensure training content aligns with organizational goals and compliance requirements

Maintains documentation of system processes, procedures, and best practices

Identifies opportunities for system enhancements and tests new features and updates

Promotes the use of LMS best practices and standard operating procedures across departments

Ensures compliance with data protection regulations and organizational policies

Supports gamification strategies, including badges and leaderboards, to enhance learner engagement

Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash

Performs other duties as required

Qualification

LMS administrationData gatheringAnalysisTechnical supportTraining facilitationMicrosoft applicationsCustomer focusAttention to detailProblem solvingOral communicationWritten communication

Required

High School diploma or GED certificate

Bachelor's Degree in Information Technology, Education, or a related field, or equivalent work experience

Experience in LMS administration or a related role in hospitality, gaming, or a similar industry highly desirable

Ability to communicate technical information clearly to non-technical users

Ability to have a flexible work schedule to work holidays, nights, and weekends

Intermediate computer proficiency utilizing Microsoft applications, email, and Internet

Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency

Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service

Attention to Detail: Taking responsibility for a thorough and detailed method of working

Data gathering and analysis: Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions

Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines

Technical Expertise and Usage: Acquiring and applying technical and functional knowledge in a technological area of specialty

Oral Communication: Shaping and expressing ideas and information in an effective manner

Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader