TransPerfect · 5 months ago
Junior Help Desk Support Specialist
US-New York, NY (1250 Broadway)
Full-time
Onsite
Entry Level
3+ years expTransPerfect is an industry leader in providing language and business support services, helping clients globalize their business. They are seeking a Junior Help Desk Support Specialist to provide exceptional IT services, support hardware and software installations, and resolve desktop issues for employees.
Language LearningService IndustryTranslation Service
Responsibilities
Providing exceptional IT Services to TransPerfect employees
Installing and supporting Windows and Mac-based hardware and software (including peripheral devices such as printers and USB devices)
Responding to support requests daily
Performing analysis, diagnosis, and resolution of desktop hardware and software problems for a variety of end users
Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
Qualification
Required
Minimum Bachelor's degree
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 8.1 Pro, Windows 10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc
Knowledge of Virus and Spyware removal techniques
Ability to quickly diagnose and fix problems
Ability to open a computer and replace defective components
Ability to operate in a dynamic, fast-paced environment
Ability to work in a team-oriented, collaborative environment
Exceptional written, oral and interpersonal communication skills
Exceptional customer service orientation
Must be detail oriented
Benefits
Medical, dental, and vision insurance
401k matching
Membership to child-care providers
Other TransPerks
You even get your birthday off
Company
TransPerfect
TransPerfect is a language services company offering multilingual translation and interpreting solutions to multinational businesses.
5001-10000 employees
H1B Sponsorship
TransPerfect has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$875M2025-04-10Debt Financing· $425M
2019-06-20Debt Financing· $450M
Leadership Team
Jin Lee
Co-CEO
Phil Shawe
President & CEO
Recent News
Morningstar.com
2026-01-09
2026-01-07
GlobeNewswire
2026-01-06
Company data provided by crunchbase