Zeta Charter Schools · 3 months ago
Managing Director of Operations Transformation
New York City, NY
Full-time
Hybrid
Director/Executive
$125K/yr - $175K/yr
10+ years expZeta Charter Schools is committed to providing high academic achievement and social-emotional development for students. They are seeking a Managing Director of Operations Transformation to build and implement scalable operational systems across their schools, focusing on optimizing practices and leveraging advanced technologies.
Education
No H1B
Responsibilities
Build and operate a network-wide operating system for scale, creating a machine-like framework that maps and tracks operational priorities across schools and aligns stakeholders
Evaluate existing operational practices, processes, systems, and roles across schools; identify inefficiencies, analyze root causes, and implement scalable solutions following an identification → root cause → solutions approach
Unlock the full potential of safety systems by leveraging the full power of our advanced technologies (e.g., smart cameras, AI-powered monitoring) and strengthening accountability structures for both safety leaders and all Zeta staff
Explore the highest value use cases for AI in operations (both at the Central Office and Schools), and pilot AI these applications (e.g. AI-powered family communications and an AI-enabled search of codified procedures and documents)
Redesign professional development pathways for school-based operations staff, building codified training, role expectations, enhanced performance management processes, and career growth opportunities
Wearing multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
Qualification
Required
Bachelor's Degree
10+ years of experience
Proven record of building, optimizing, and scaling operational systems
Benefits
Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it’s up to you!)
4 live therapy sessions per month through Talkspace, and a free Headspace subscription
MacBook Air, and specified monthly reimbursement for use of mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC’s finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming
Company
Zeta Charter Schools
Zeta Schools builds and sustains high-performing schools that providing quality education to students.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Kim
Founder & CEO
Samreen Khan
Chief Operating Officer, Network
Recent News
Morningstar.com
2025-10-01
2025-09-30
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