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Körber · 3 months ago

Senior Business Development Manager

Irving, TX

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Körber is a company that fosters innovation and collaboration, seeking a Senior Business Development Manager to manage strategic customer relationships with postal organizations in the US. The role focuses on developing account plans, driving new business opportunities, and ensuring customer satisfaction while leveraging business analytics for innovative solutions.

Digital MediaMachinery ManufacturingManufacturingPharmaceuticalSupply Chain ManagementWarehouse Automation

No H1B

Responsibilities

Develops and executes strategic account plans to drive business growth and meet revenue targets

Serves as the primary point of customer contact, managing the relationship across multiple customer organizations and divisions

Collaborates with internal departments including PMO, B&P, Engineering, Service, and Contract Management to deliver comprehensive solutions

Identifies new business opportunities and maintains a robust sales pipeline

Conducts strategic market research, emerging industry trends and fully understands customer needs to develop targeted solutions

Builds customer roadmaps and long-term strategies aligned with mutual business goals

Attend industry events, trade shows, and conferences to support customer engagement and networking

Monitors KPIs, maintains accurate recording in CRM systems and provides regular updates and forecasts

Partners with project managers to strategically align staffing with project needs and ensure successful execution of projects

Maintains high level of communication with internal and external stakeholders, escalating issues as appropriate

Resolves customer issues in coordination with relevant internal teams and suppliers, ensuring a high level of service and satisfaction

Ensure that all sales data and reporting responsibilities are managed within the expected deadlines

Act as a strategic interface between customers and internal engineering, proposal, and execution teams to align technical scope, risk profile, and commercial approach

Lead the preparation of strategic presentations, white papers, and capability documents for customers

Assess risks, anticipate challenges and provide escalation management when necessary

Qualification

Business developmentCustomer relationship managementMail processing systemsContract negotiationCRM toolsStrategic thinkingCommunication skillsInterpersonal skillsLeadership skillsProblem-solving skillsNegotiation skills

Required

Excellent verbal and written communication skills

Strong interpersonal and customer relationship management abilities

Strong knowledge of mail processing systems, requirements, and technologies

Deep working knowledge of postal operations in letter and flat processing, sortation and delivery

System and concept level knowledge of parcel automation, processing and sortation

Proven leadership and team collaboration skills

Strategic thinking with a track record of developing and executing account growth plans

High-level financial acumen, including P&L oversight and contract negotiation

Ability to function well in a fast-paced, cross-functional environment

Strong negotiation, decision-making, and problem-solving skills

Comfortable navigating complex customer organizations across multiple locations

Experience working in collaborative environments with diverse stakeholders

Effective communicator with ability to influence across technical and non-technical stakeholders

Ability to work collaboratively within a matrix team environment

Advanced proficiency in CRM tools, Salesforce, and Microsoft Office

Bachelor's degree in business, engineering, or a related field required

Minimum of 10+ years of business development/sales and contract negotiation experience specifically in mail and parcel automation

Proven experience managing customer accounts and driving strategic growth initiatives

Requires a self-motivated, self-directed, and well-connected individual who can contribute strategically to the company's growth in the U.S. market and to identify and maximize opportunities

Demonstrated ability to independently originate, develop, and close project opportunities from concept to award

Preferred

MBA or advanced business degree preferred

Benefits

Flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays

Medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent

Several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Company

Körber

We are Körber – an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change.

Founded in 1995

Hamburg, Hamburg, DEU

10001+ employees