Westgate Resorts · 3 months ago
OPC In House - Part Time
Orlando, FL
Part-time
Hybrid
New Grad, Entry Level
$14/hr - $14/hr
0+ years expWestgate Resorts is a leading company in the hospitality sector, operating over 14,000 villas across the United States. They are seeking an Off Property Consultant (OPC) to promote their resorts and assist vacationers by offering discounted theme park and attraction tickets, booking room nights, and providing concierge services.
CasinoHospitalityResorts
Responsibilities
Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions
Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify
Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard
Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions
Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
Maintain a professional appearance and work environment at all times with a clean clutter free work station
Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts
Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Additional details regarding commission, expenses, etc., will be discussed upon scheduling these events, will be discussed upon scheduling these events
Qualification
Required
Must be outgoing and assertive
Must have reliable transportation
Must be able to handle cash and tickets accurately and securely
Enjoy working with tourists
Positive, Self Motivated, and be able to work in a team environment
Excellent face to face customer service skills
Will need to be able to overcome objections
Requires a flexible work schedule including mornings, nights, weekends, and holidays
Passionate about genuinely helping clients get a better deal and improving their overall vacation experience
May be required to stand for long periods of time
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
Benefits
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase