Vice President, e-Commerce - Jewelry Retail jobs in United States
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Signet Jewelers · 3 months ago

Vice President, e-Commerce - Jewelry Retail

positionSupport Center - Irving, TX
timeFull-time
remoteOnsite
seniorityDirector/Executive
date8+ years exp

Signet Jewelers is the world's largest retailer of diamond jewelry, operating over 2,800 stores globally. The Vice President of E-commerce will lead the vision and execution of digital commerce strategies, focusing on revenue growth and enhancing customer experiences across multiple brands.

E-Commerce PlatformsJewelryRetail
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H1B Sponsor Likelynote

Responsibilities

Develop and articulate the long-term and short-term vision for multi-brand e-commerce growth, balancing revenue acceleration with breakthrough customer experiences
Lead and inspire Sr. Directors of eComm for each brand, ensuring consistency in excellence while tailoring to brand needs
Lead cross-functional teams to deliver seamless omni-channel experiences
Partner with brand presidents to align digital strategy with brand positioning and omni-channel goals
Drive site experience transformation – including UI/UX, navigation, personalization and elevated visual merchandising strategies
Champion innovative digital storytelling that translates brand identity into compelling online journeys
Oversee product setup, content accuracy and site operations that maximize conversion
Collaborate with digital marketing teams to drive traffic and engagement
Use data and analytics to identify trends, customer pain points, and opportunities
Develop business cases for new features and marketing initiatives
Introduce and scale next-generation digital capabilities (ex: AI-driven personalization, AR/VR try-on, virtual selling)
Strengthen omni-channel integration through collaboration with retail—optimizing BOPIS, clienteling, inventory visibility, and returns
Continuously scan industry trends to identify opportunities for differentiation and competitive advantage
Partner with IT to manage site development & enhancements from concept to launch
Prioritize technical projects to improve customer experience and operational efficiency
Influence fulfillment, returns, inventory, and call center service levels
Build and lead high-performing e-commerce teams across brands, fostering a culture of innovation, accountability and optimism
Provide mentorship, training, and career development opportunities
Inspire teams through change with energy, positivity, and a customer-first mindset

Qualification

E-Commerce leadershipOmni-channel retailDigital merchandisingData analyticsSEO/SEMPlatform developmentLuxury retail experienceStrategic collaborationTeam developmentCustomer service models

Required

Bachelor's degree required; MBA highly preferred
8+ years of leadership experience in e-Commerce for consumer retail brands ($100M+), preferably within multi-brand or portfolio business
Proven track record of balancing growth delivery with digital transformation
Deep understanding of omni-channel retail, SEO/SEM, affiliate marketing, and digital merchandising
Strong strategic, analytical, and collaboration skills, with the ability to influence across P&L owners and functions
Experience partnering with IT teams on platform development; familiarity with systems like Demandware, Shopify, or Magento preferred
Demonstrated ability to lead through a change with optimism, scrappiness, and a can-do spirit
Ability to translate offline brand storytelling into compelling digital experiences
Familiarity with high-touch customer service models and personalization strategies

Preferred

MBA highly preferred
Experience partnering with IT teams on platform development; familiarity with systems like Demandware, Shopify, or Magento preferred
Expertise in luxury or specialty retail is highly beneficial

Company

Signet Jewelers

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Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
dateFounded in 1950
location
Akron, Ohio, USA
people-size10001+ employees
web-link
http://www.signetjewelers.com

H1B Sponsorship

Signet Jewelers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (13)
2023 (5)
2022 (9)
2021 (17)
2020 (8)

Funding

Current Stage
Public Company
Total Funding
$625.27M
Key Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO

Leadership Team

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J.K. Symancyk
Chief Executive Officer
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Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
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Recent News

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Here's What You Should Watch With Signet Stock in 2026
2025-12-10
Company data provided by crunchbase