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University of Miami · 3 months ago

Workday Assistant/WalkMe (SAP) Product Owner

Miami, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

The University of Miami is seeking a Full-time Workday Assistant/WalkMe (SAP) Product Owner to enhance productivity and streamline workflows using AI technologies. This role involves defining the product strategy, collaborating with stakeholders, and ensuring compliance with regulatory standards while driving the adoption of innovative solutions across the institution.

Higher Education

H1B Sponsor Likely

Responsibilities

Defining and driving the product strategy and roadmap for Workday Assistant/WalkMe (SAP), aligning with the institution's goals for AI in healthcare, education, and research

Collaborating with clinical, research, and administrative stakeholders to identify needs and use cases for Workday Assistant/WalkMe (SAP) solutions

Prioritizing and managing the product backlog, translating complex requirements into user stories for development teams

Ensuring Workday Assistant/WalkMe (SAP) solutions meet the specific needs of a medical academic environment, including data privacy, security, regulatory compliance, and ethical considerations

Working closely with IT leadership to integrate Workday Assistant/WalkMe (SAP) with existing systems and infrastructure

Developing and monitoring key performance indicators (KPIs) to measure the success and impact of Workday Assistant/WalkMe (SAP) initiatives

Leading user research and feedback sessions to continuously improve Workday Assistant/WalkMe (SAP) functionality and user experience

Ensure Workday Assistant/WalkMe (SAP) solutions adhere to ethical guidelines, data privacy regulations, and security best practices

Championing the adoption of Workday Assistant/WalkMe (SAP) solutions across the institution, providing training and support to users

Staying current with the latest advancements in AI, Workday Assistant/WalkMe (SAP) technology, and innovation

Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance

Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them

Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge

Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans

Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment

Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute on go-to-market activities, ensures user adoption, and identifies and measures user utility

Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team

Functions as the Product Manager for a cross-functional development team, managing the entire feature and product life cycle from planning through development and launch

Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures

Ensures employees are trained on controls within the function and on University policy and procedures

Adheres to University and unit-level policies and procedures and safeguards University assets

Qualification

Workday Assistant/WalkMeProduct ManagementAI ConceptsCertified Product OwnerAgile MethodologiesChange ManagementStakeholder ManagementAnalytical SkillsTeam LeadershipCommunication Skills

Required

Bachelor's degree in relevant field required

Minimum of 3-5 years of experience in product management, with a proven track record of successfully delivering software or technology products

Experience working with Workday Assistant/WalkMe (SAP) platforms

Experience in change management and user training

Experience with Agile methodologies and product management tools

Strong understanding of AI concepts, Workday Assistant/WalkMe (SAP) technologies, and their potential applications in various industries

Excellent communication, collaboration, and stakeholder management skills

Ability to translate complex technical concepts into clear and concise language for both technical and non-technical audiences

Strong analytical and problem-solving skills, with a data-driven approach to decision-making

Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness

Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change

Financial Oversight: Knowledge of financial operations and management

Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others

Technical Proficiency: Skilled in using office software, technology, and relevant computer applications

Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively

Preferred

Master's degree is preferred

Certified Product Owner (CPO) or Certified Scrum Product Owner (CSPO) preferred

Benefits

Medical

Dental

Tuition remission

And more

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)