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Duck Creek Payments · 3 months ago

Principal Software Engineer- GenAI

United States

Full-time

Remote

Senior Level, Lead/Staff

$136K/yr - $220K/yr

7+ years exp

Duck Creek Technologies is an intelligent solutions provider transforming the property and casualty insurance industry. As a Principal Software Engineer on the GenAI team, you will lead the technical strategy and execution of AI-powered solutions while mentoring engineers and ensuring compliance and security in AI implementations.

Developer ToolsEnterprise SoftwareFinTechInformation TechnologySaaS

Growth Opportunities

No H1B

Responsibilities

Lead technical strategy for GenAI-based products and platforms, ensuring alignment with enterprise architecture and business goals

Design and implement core AI services, including model orchestration, prompt engineering frameworks, and inference pipelines

Collaborate with data scientists and ML engineers to integrate LLMs and fine-tuned models into production systems

Architect and deliver solutions for high-complexity Agile stories across multiple domains, ensuring scalability and resilience

Mentor and guide engineers on modern AI development practices, including distributed systems, model deployment, and performance optimization

Ensure compliance and security in AI solutions, including data privacy, responsible AI principles, and model governance

Debug and resolve complex issues in distributed AI systems, ensuring minimal downtime and high availability

Champion CI/CD and MLOps practices for continuous delivery of AI features and models

Participate in hiring and talent development for the GenAI team

Perform other related duties and activities as required

Qualification

AI/ML systems expertiseCloud-native microservice developmentCI/CD automationDistributed software patternsTransformer-based modelsData security knowledgeInfrastructure as CodeMonitoringObservabilityLeadership skillsCollaboration skills

Required

Bachelor's degree, or higher education level, or its foreign equivalent, in Computer Science, Computer Information Sciences, and/or related field

Total Work Experience: 7+ years (software development), 5+ years of strategic leadership experience

Expert of scalable, resilient, modern, cloud-native microservice development with Java, .NET, Python, or Typescript

Expert in distributed software patterns, such as DDD, microservices, serverless, and event-driven architecture

Expert with CI/CD to deliver software enhancements to customers with full automation

Expertise in AI/ML systems: LLM integration, RAG pipelines, vector databases, and prompt engineering

Experience in Cloud platforms and cloud-native architectures, including Serverless

Hands-on experience with transformer-based models, Hugging Face, LangChain, or similar frameworks

Knowledge of data security, compliance, and responsible AI principles

Experience with Terraform/Ansible or other IaC platforms

Experience with CQRS, event-driven architecture, and Kafka

Experience building monitoring, alerting, and observability for maintaining high customer SLAs for SaaS delivered products

Excels in the ability to lead, teach, and guide modern software-development practices across Product Development, operating independently with guidance